Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily deal operations and enhance sales efficiency at Culture Amp.
- Company: Join Culture Amp, the top employee experience platform transforming workplaces globally.
- Benefits: Enjoy flexible work options, share options, wellbeing support, and team-building activities.
- Why this job: Be part of a mission-driven company focused on creating a better world of work.
- Qualifications: 4+ years in Deal Desk operations with strong communication and commercial skills required.
- Other info: Diversity and inclusion are core values; all backgrounds encouraged to apply.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Asia Pacific is Culture Amp’s headquarters market, and we need an operationally excellent and commercially-savvy Deal Desk Manager. This role will own daily deal operations support, consult on strategic negotiations and commercial tradeoffs with Sales, and help evolve Deal Desk’s process and systems to improve Sales and Deal Desk efficiency and satisfaction.
The ideal candidate will evidence a very strong business partner mindset, with a proven track record of balancing win rates with financial discipline in deal support.
You will:
- Provide top-tier daily support of deal execution, while meeting SLAs for turnaround time
- Actively improve efficiency of rep and Deal Desk workflows through process and systems transformations
- Develop deal policies, including “self-serve” guidelines for reps and approval logic and matrices
- Work with Pricing team to optimize discount tolerances, pricing and packaging strategy, and pricing operations
- Work with Billing team to ensure order forms meet requirements for billing and revenue recognition
You have:
- 4+ years experience in Deal Desk operations at high-growth SaaS companies
- Excellent written and verbal communication skills, including highly effective process documentation
- Very strong commercial acumen and command of negotiation tradeoffs
- Experience developing and utilizing dashboards to monitor Deal Desk request types and response times
- Experience driving operational transformation through process and systems, with a user-centric approach
- Familiarity with revenue recognition principles for SaaS
- Experience with Salesforce CPQ, Docusign CLM, and/or DealHub suite are a plus
- Very strong ownership mindset, high responsiveness and accountability
- Detail oriented and well organized with the ability to work independently in a fast paced, high growth environment
- Sense of humour is a big plus
We believe that our employees are the heartbeat of our success. We’re committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
- Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
- Programs, coaching, and budgets to help you thrive personally and professionally
- Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
- Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
- Team budgets dedicated to team building activities and connection
- Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
- Extended year-end breaks: An extended refresh period at the end of year
- Excellent parental leave and in work support program available from day 1 of joining Culture Amp
- 5 Social Impact Days a year to make a positive impact on the community outside of work
- MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
- Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don’t just focus on our internal community; we believe in creating a better world of work for all. We’re committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to Anti-Racism, and endeavour to lead by example.
Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we’d love to know how you can amplify our team with your unique experience!
Deal Desk Manager New Sydney employer: Culture Amp
Contact Detail:
Culture Amp Recruiting Team
contactprivacy@cultureamp.com
StudySmarter Expert Advice 🤫
We think this is how you could land Deal Desk Manager New Sydney
✨Tip Number 1
Familiarise yourself with Culture Amp's mission and values. Understanding their commitment to employee experience and diversity will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience in deal desk operations, especially in high-growth SaaS environments. Be prepared to discuss specific examples of how you've improved processes or supported sales teams, as this will demonstrate your operational excellence.
✨Tip Number 3
Prepare to discuss your commercial acumen and negotiation skills. Think of scenarios where you've successfully balanced win rates with financial discipline, as this is crucial for the Deal Desk Manager role.
✨Tip Number 4
Research the tools mentioned in the job description, such as Salesforce CPQ and Docusign CLM. Familiarity with these platforms can set you apart from other candidates and show your readiness to hit the ground running.
We think you need these skills to ace Deal Desk Manager New Sydney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Deal Desk operations, particularly in high-growth SaaS environments. Use specific examples that demonstrate your commercial acumen and negotiation skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Culture Amp's mission and values. Explain how your background aligns with the role and how you can contribute to improving deal operations and efficiency.
Highlight Relevant Skills: Emphasise your experience with tools like Salesforce CPQ and your familiarity with revenue recognition principles for SaaS. Mention any dashboards you've developed to monitor performance, as this is crucial for the role.
Showcase Your Communication Skills: Since excellent written and verbal communication is essential, ensure your application is clear, concise, and free of errors. Consider including examples of effective process documentation you've created in previous roles.
How to prepare for a job interview at Culture Amp
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Deal Desk Manager. Familiarise yourself with deal operations, pricing strategies, and how to improve sales efficiency. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your previous experience in Deal Desk operations, especially in high-growth SaaS companies. Highlight specific examples where you've improved processes or contributed to successful negotiations, as this aligns with what Culture Amp is looking for.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of commercial trade-offs and financial discipline in deal support. Use examples from your past roles to illustrate how you've balanced win rates with financial considerations, which is crucial for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about Culture Amp's current processes and challenges within the Deal Desk. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
