Senior Coordinator, Academic Affairs in London

Your Role

As the Senior Academic Coordinator, you will handle general academic advising, coordinate class schedules, syllabi, and classroom logistics, and support student arrivals and orientation.

This position involves close collaboration with faculty, the Program and Student Services team, and Career & Internship colleagues.

What You’ll Do

Registration

• Review student course selections and coordinate with partner institutions on registrations and placements.
• Share student registration information with language institutions and other partners.
• Manage language placement processes (where applicable) and communicate results to students.
• Assist the Director of Academic Affairs in communicating with home universities and CEA CAPA headquarters regarding student registration and status changes.

Coordination of Faculty

• Collaborate with faculty to establish course schedules, equipment needs, course outings, and educational support for in-house courses.
• Request progress reports from faculty or partner institutions as needed.
• Coordinate updates to and collection of semester syllabi.
• Distribute and collect Course Evaluation forms from students.

Student Advising

• Be available during working hours to assist students in person, via email, or by telephone with academic questions and concerns.
• Support the creation, organization, and presentation of Student Academic Orientation.
• Contribute to the development of the Academics section of the Student Program Guide.
• Monitor student attendance and progress with host institutions and inform the Center Director of any potential issues.
• Staff Management
• Recruit, train, and develop staff to ensure high-quality academic delivery.
• Conduct regular performance evaluations, offering constructive feedback and encouraging professional growth.
• Foster a collaborative and inclusive team environment.

What Makes a Great Candidate

Person Specification

• Collaborative leader
• Resilient and adaptable
• Deadline-oriented
• Budget management
• Excellent verbal and written communication skills
• The ability to foster strong relationships with internal and external stakeholders
• Able to work independently, while contributing to a team
• Strong problem-solving abilities and a flexible, creative approach
• Proficiency with Microsoft Office, CRM systems, and other digital tools

Qualifications and Experience

• Bachelor’s degree or equivalent
• Fluency in English
• Experience working with students, particularly international students
• Experience of housing coordination
• Ability to work with diverse identities
• Experience living or working abroad, with a knowledge of the local culture, history, business practices, and academic environment
• Knowledge of the U. S. higher education system
• Authorization to work in the UK

We believe great talent comes in many forms and that there is no one size fits all in hiring.

If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.

Who We Are

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.

Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position.

It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs.

Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.