Cultura Connect is seeking an experienced Service Operations Manager to take ownership of a busy field service operation across Cumbria and surrounding counties, leading people, performance and processes to support growth.
You will manage a remote, field-based team, overseeing resource planning, scheduling, SLAs and customer escalations while driving improvements in efficiency, productivity and commercial performance, with a strong emphasis on people leadership and service quality.
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Field Service Ops Leader for Growth & Performance employer: Cultura Connect
Join a dynamic and supportive team as a Service Operations Manager, where your leadership will directly influence the growth of our field service operations across Cumbria. We pride ourselves on fostering a collaborative work culture that values employee development, offering numerous opportunities for professional growth and advancement. With a focus on innovation and excellence, you will enjoy the unique advantage of working in a fast-paced environment that prioritises reliability and responsiveness, making a meaningful impact in the agricultural sector.
