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- Tasks: Join our team to deliver first-class service and create memorable dining experiences.
- Company: The Clarence, a modern brasserie by the renowned Cultar Restaurant Group.
- Benefits: Starting pay of £12.21 PH, generous meal discounts, and career development opportunities.
- Why this job: Be part of a vibrant team in a stylish venue with a focus on quality and service.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
- Other info: Enjoy daily staff meals, birthday champagne, and a supportive work environment.
We are now recruiting for experienced Front of House staff to join our growing team at recently opened The Clarence. The Clarence is the latest venture from Cultar Restaurant Group, who also run Michelin starred Cail Bruich & Michelin recommended Brett & offers a modern brasserie, grill & bar concept in the leafy west end neighbourhood of Hyndland.
We pride ourselves in being a relaxed and quality dining establishment, focusing on great, personable service and excellent product knowledge to guide guests through their dining experience in our open kitchen restaurant.
We are keen to hear from individuals with experience in delivering high quality service, working as part of a team & a willingness to learn. The pay & benefits package includes: Starting pay £12.21 PH depending on experience plus a share of TRONC tips from service charge & cash tips. Workplace Pension Scheme – Eligible employees will be automatically enrolled in the Workplace Pension Scheme, giving you a hassle-free way to start saving for retirement.
Employee Meal Discounts: As part of our commitment to ensuring you\’re well-fed and satisfied, we\’re excited to offer generous discounts on meals for all our employees.
This one\’s on us – Once a year! Enjoy a staff meal (food only) at any of the restaurants with our compliments, Let\’s Celebrate Your Birthday with Champagne! : To mark this occasion and show our appreciation for all your hard work and dedication, we would like to offer you a bottle of champagne as a birthday gift.
Daily Family Meal – We\’re proud to serve some of the best Staff food in the UK! Staff Uniform – Uniforms provided for specific roles that have been tried and tested by our management team!
About the Role
Assisting the front of house team in the day-to-day running of the restaurant, which will include: Providing first class service. Being comfortable with guest interaction. Showing a positive can-do attitude at all times. Maintaining good communication with the kitchen and front-of-house team. Having a genuine willingness to learn & improve.
About You
We are looking for a hospitality professional who is passionate about delivering excellent service and enjoys developing a team, providing consistent support to the restaurant manager throughout their role. You will naturally lead by example and be a supporting manager to our junior team members. You will be constantly looking to improve the team, leading to a better experience for guests and helping to create an enjoyable work culture. If you feel you have the skills for the role we\’d love to hear from you!
Career Development Opportunities
Your growth and development are important to us. That\’s why we offer opportunities for career advancement and professional development, including training programs, mentorship opportunities, and more.
Employee Assistance Program (EAP)
We understand that life can be challenging at times, which is why we offer an Employee Assistance Program to provide confidential support and resources for personal and professional issues. We have fully trained Mental Health First Aiders in each venue who can provide support.
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Waiting Staff, The Clarence, Hyndland employer: Cultar Restaurant Group
Contact Detail:
Cultar Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff, The Clarence, Hyndland
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Clarence for a coffee or a meal. Familiarising yourself with the atmosphere and menu will help you stand out and show your genuine interest in the place.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering top-notch service, think of some scenarios where you can showcase your ability to handle guest interactions. Role-play with a friend to get comfortable.
✨Tip Number 3
Show your passion for hospitality! During your chat, share stories about your previous experiences in the industry. Highlight moments where you went above and beyond for guests – it’ll show you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Waiting Staff, The Clarence, Hyndland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. We’re looking for those who have delivered high-quality service, so mention specific roles or situations where you’ve excelled in this area.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional. Use clear language and avoid slang. We want to see that you can communicate effectively, just like you would with our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cultar Restaurant Group
✨Know the Venue Inside Out
Before your interview, take some time to research The Clarence and its offerings. Familiarise yourself with the menu, the dining concept, and the overall vibe of the restaurant. This will not only impress the interviewers but also show your genuine interest in being part of their team.
✨Showcase Your Service Skills
During the interview, be ready to discuss your previous experience in hospitality. Share specific examples of how you've delivered excellent service, handled difficult situations, or worked as part of a team. This will demonstrate your capability to thrive in a fast-paced environment like The Clarence.
✨Emphasise Your Willingness to Learn
The Clarence values individuals who are eager to learn and grow. Make sure to express your enthusiasm for developing your skills and knowledge in the hospitality industry. Mention any relevant training or courses you’ve taken, and how you plan to continue improving.
✨Bring a Positive Attitude
A can-do attitude is essential in the hospitality sector. During your interview, maintain a positive demeanour and be approachable. This will reflect the kind of energy you would bring to the team and how you would interact with guests, aligning perfectly with The Clarence's ethos of relaxed, quality dining.