At a Glance
- Tasks: Supervise front-of-house operations and lead a passionate team to deliver excellent service.
- Company: Join The Clarence, a vibrant pub in Glasgow's West End, part of the Cultar Restaurant Group.
- Benefits: Competitive pay, tips, staff meals, discounts, and clear progression opportunities.
- Other info: Flexible hours, supportive team culture, and mental health resources available.
- Why this job: Be a key player in a lively environment where your hospitality passion shines.
- Qualifications: 3+ years in high-quality hospitality, strong leadership, and a love for great service.
The predicted salary is between 12 - 15 € per hour.
About The Clarence
The Clarence is a lively dining room and pub in the heart of Glasgow’s West End, offering seasonal, ingredient‑led food alongside a thoughtful drinks programme in a relaxed and welcoming setting. Blending classic pub charm with modern hospitality, The Clarence is a place for great food, excellent drinks, and genuinely warm service. We are proud to be part of the Cultar Restaurant Group, a collective of progressive, quality‑driven restaurants across Glasgow.
The Role
We are seeking an experienced and passionate Restaurant Supervisor to join our front‑of‑house leadership team. This is a hands‑on role suited to a natural host who leads from the floor and takes pride in delivering consistently excellent service. As Restaurant Supervisor, you will:
- Supervise daily front‑of‑house operations, ensuring smooth service and excellent guest experiences.
- Lead, support, and mentor servers, hosts, and bar staff.
- Collaborate closely with management and kitchen teams to maintain service standards.
- Lead pre‑shift briefings and foster a positive, motivated, and knowledgeable team culture.
- Handle guest feedback professionally and confidently.
- Monitor floor performance, cleanliness, and overall atmosphere.
- Assist with reservations, floor plans, and opening/closing procedures.
About You
We’re looking for someone who:
- Has 3+ years’ experience in a high‑quality restaurant, pub, or hospitality‑led venue.
- Demonstrates strong leadership skills and clear communication.
- Has a genuine passion for hospitality and delivering consistent service.
- Possesses strong food and drink knowledge (wine knowledge beneficial but not essential).
- Thrives in a fast‑paced environment and remains calm under pressure.
- Is flexible with availability, including evenings and weekends.
Pay & Benefits
- Competitive hourly rate + share of tips
- Staff meals on shift
- Generous employee dining discounts across Cultar Restaurant Group venues
- One complimentary staff meal per year at any group restaurant (food only)
- Daily family meal
- Staff uniform provided
- Workplace Pension Scheme (eligible employees)
- Employee Assistance Programme (EAP) with confidential support
- Mental Health First Aiders available in every venue
- Clear opportunities for progression within the group
About Cultar Restaurant Group
The Cultar Restaurant Group is home to some of Glasgow’s most respected hospitality venues, including Cail Bruich (Michelin‑starred), Brett, The Caravan Shop, and The Clarence. We are committed to developing talent, nurturing careers, and creating supportive, inclusive teams across all areas of the business.
How to Apply
If you’re passionate about hospitality and ready to take the next step in your front‑of‑house career, we’d love to hear from you. Apply now and, if suitable, we’ll be in touch to arrange an interview.
Restaurant Supervisor, The Clarence, Hyndland employer: Cultar Restaurant Group
The Clarence is an exceptional employer located in the vibrant West End of Glasgow, offering a dynamic work environment where passion for hospitality thrives. With a strong focus on employee growth, staff enjoy competitive pay, generous dining discounts, and clear progression opportunities within the Cultar Restaurant Group, all while being part of a supportive and inclusive team culture that values excellence in service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor, The Clarence, Hyndland
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Clarence for a meal or a drink. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Restaurant Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership chops! During the interview, share specific examples of how you've successfully led a team in the past. Highlight your ability to motivate others and handle feedback like a pro.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Cultar Restaurant Group and ready to dive into the vibrant hospitality scene.
We think you need these skills to ace Restaurant Supervisor, The Clarence, Hyndland
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering excellent service, as this is what we value at The Clarence.
Tailor Your Application:Make sure to customise your CV and cover letter for the Restaurant Supervisor role. Highlight relevant experience from high-quality venues and demonstrate how your skills align with our needs. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Clarence!
How to prepare for a job interview at Cultar Restaurant Group
✨Know Your Venue
Before the interview, make sure you research The Clarence thoroughly. Familiarise yourself with their menu, drinks programme, and overall vibe. This will not only show your genuine interest but also help you answer questions about how you can contribute to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled conflicts, or improved service standards. Be ready to discuss how you can motivate and mentor staff at The Clarence.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle difficult guests, manage busy shifts, or resolve service issues. Practising these scenarios will help you articulate your problem-solving skills and calm demeanour under pressure.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Share what drives your passion for delivering excellent service and how you keep up with food and drink trends. This will resonate well with the interviewers and align with The Clarence's commitment to quality-driven service.
