At a Glance
- Tasks: Supervise front-of-house operations and lead a passionate team to deliver excellent service.
- Company: Join The Clarence, a vibrant pub in Glasgow's West End, part of the Cultar Restaurant Group.
- Benefits: Competitive pay, staff meals, discounts, and clear progression opportunities.
- Other info: Supportive team culture with mental health resources and career development.
- Why this job: Be a key player in a lively environment where your hospitality passion shines.
- Qualifications: 3+ years in hospitality, strong leadership, and a love for great food and drinks.
The predicted salary is between 12 - 15 € per hour.
The Clarence is a lively dining room and pub in the heart of Glasgow’s West End, offering seasonal, ingredient‑led food alongside a thoughtful drinks programme in a relaxed and welcoming setting. Blending classic pub charm with modern hospitality, The Clarence is a place for great food, excellent drinks, and genuinely warm service. We are proud to be part of the Cultar Restaurant Group, a collective of progressive, quality‑driven restaurants across Glasgow.
We are seeking an experienced and passionate Restaurant Supervisor to join our front‑of‑house leadership team. This is a hands‑on role suited to a natural host who leads from the floor and takes pride in delivering consistently excellent service.
Responsibilities- Supervise daily front‑of‑house operations, ensuring smooth service and excellent guest experiences
- Lead, support, and mentor servers, hosts, and bar staff
- Collaborate closely with management and kitchen teams to maintain service standards
- Lead pre‑shift briefings and foster a positive, motivated, and knowledgeable team culture
- Handle guest feedback professionally and confidently
- Monitor floor performance, cleanliness, and overall atmosphere
- Assist with reservations, floor plans, and opening/closing procedures
We’re looking for someone who:
- Has 3+ years’ experience in a high‑quality restaurant, pub, or hospitality‑led venue
- Demonstrates strong leadership skills and clear communication
- Has a genuine passion for hospitality and delivering consistent service
- Possesses strong food and drink knowledge (wine knowledge beneficial but not essential)
- Thrives in a fast‑paced environment and remains calm under pressure
- Is flexible with availability, including evenings and weekends
- Competitive hourly rate + share of tips
- Staff meals on shift
- Generous employee dining discounts across Cultar Restaurant Group venues
- One complimentary staff meal per year at any group restaurant (food only)
- Daily family meal
- Staff uniform provided
- Workplace Pension Scheme (eligible employees)
- Employee Assistance Programme (EAP) with confidential support
- Mental Health First Aiders available in every venue
- Clear opportunities for progression within the group
The Cultar Restaurant Group is home to some of Glasgow’s most respected hospitality venues, including Cail Bruich (Michelin‑starred), Brett, The Caravan Shop, and The Clarence. We are committed to developing talent, nurturing careers, and creating supportive, inclusive teams across all areas of the business.
If you’re passionate about hospitality and ready to take the next step in your front‑of‑house career, we’d love to hear from you. Apply now and, if suitable, we’ll be in touch to arrange an interview.
Restaurant Supervisor, The Clarence, Hyndland in Glasgow employer: Cultar Restaurant Group
The Clarence, located in the vibrant West End of Glasgow, is an exceptional employer that values its team members and fosters a supportive work culture. With competitive pay, generous employee discounts, and clear opportunities for career progression within the esteemed Cultar Restaurant Group, employees can thrive in a dynamic environment that prioritises both personal and professional growth. Join us to be part of a passionate team dedicated to delivering outstanding hospitality in a welcoming setting.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor, The Clarence, Hyndland in Glasgow
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Clarence for a meal or a drink. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your people skills! As a Restaurant Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experience where you've successfully led a team or handled a tricky situation. Be ready to share these stories during your interview to demonstrate your capabilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Clarence and part of the Cultar Restaurant Group.
We think you need these skills to ace Restaurant Supervisor, The Clarence, Hyndland in Glasgow
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for great food and service – we want to see that you’re genuinely excited about joining our team at The Clarence!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We’re looking for someone with strong leadership skills and a knack for creating a welcoming atmosphere, so highlight those qualities in your application.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon – we appreciate a well-structured application that’s easy to read. Remember, we want to get to know you quickly, so make every word count!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team at The Clarence!
How to prepare for a job interview at Cultar Restaurant Group
✨Know Your Venue
Before the interview, make sure you research The Clarence thoroughly. Familiarise yourself with their menu, drinks programme, and overall vibe. This will not only show your genuine interest but also help you answer questions about how you can contribute to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled difficult situations, or improved service standards. This will highlight your capability to foster a positive team culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think of specific instances where you've dealt with guest feedback or managed a busy shift. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share what excites you about working in a lively dining room and pub like The Clarence. Discuss your love for food and drink, and how you aim to create memorable experiences for guests, which aligns perfectly with their values.
