At a Glance
- Tasks: Welcome customers, assist with product inquiries, and ensure a seamless showroom experience.
- Company: Cult, a trendy furniture brand known for innovative and affordable designs.
- Benefits: Competitive pay, employee discounts, company events, and flexible working hours.
- Other info: Part-time role with opportunities for growth in a dynamic showroom setting.
- Why this job: Join a creative team and help shape customer experiences in a stylish environment.
- Qualifications: Passion for design, excellent communication skills, and a friendly attitude.
The predicted salary is between 13.12 - 13.12 £ per hour.
Wednesday, Saturday & Sunday (1 weekend off per month)
Job Description
About Us
Cult is a trend focused, innovative furniture brand known for affordable, fashion forward furniture and homeware that stand out from the crowd.
Whilst we take pride in our commitment to quality and aesthetics, we are true rule breakers and strive to do things differently to stand out from the competition.
The team consists of about 75 individuals, from in-house designers and trade managers to friendly customer service staff.
The company is going from strength to strength, launching in-house furniture designs, new websites, and a new showroom.
We are going through exciting times and building the right team is the most important asset to help drive us forward and push our creativity and innovation.
Key Focus: Customer Experience | Sales Support | Brand Representation Customer Experience & Brand Representation
- Greet all showroom visitors with a warm, professional welcome.
- Provide knowledgeable assistance on product ranges and offerings.
- Support the customer journey by listening carefully and offering helpful guidance throughout their visit.
- Represent the brand with professionalism, enthusiasm, and attention to detail.
- Sales & Showroom Support
- Assist in processing customer orders and sample requests.
- Prepare the showroom for the day, ensuring presentation and cleanliness standards are met.
- Keep up-to-date with product information, promotions, and showroom displays.
- Help maintain stock of swatches available to clients.
- Team Collaboration
- Communicate customer feedback and observations to the Showroom Supervisor.
- Support weekend showroom events or promotional activities as required.
- Work collaboratively with the broader team to ensure a smooth handover and continuity of service between weekdays and weekends.
The Weekend Sales Assistant support the Showroom Supervisor in delivering an exceptional customer experience in line with CULT values.
Playing a key front-of-house role, warmly welcoming customers, assisting with their product inquiries, and ensuring a seamless showroom visit.
Proactive and passionate about design and interiors.
- Job Type: Part-time Saturday + Sunday
- Job Types: Part-time, Permanent
Benefits
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Private medical insurance
- Store discount
Ability to commute/relocate
- London: reliably commute or plan to relocate before starting work (required)
- Work Location: In person
Showroom Advisor - Part Time/Weekends in London employer: Cult Furniture
Cult Furniture is an exceptional employer that fosters a collaborative and supportive work environment, perfect for those passionate about interiors and design. With opportunities for career development, exposure to exciting projects, and a strong focus on employee growth, you will thrive in this dynamic role as a Trade Account Manager. Enjoy the flexibility of hybrid working while being part of a growing and ambitious brand that values your contributions and offers staff discounts on products.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor - Part Time/Weekends in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Cult Furniture and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Cult Furniture and let us see your personality shine through!
We think you need these skills to ace Showroom Advisor - Part Time/Weekends in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Cult Furniture.
Get Familiar with Our Brand:Before applying, take some time to learn about Cult Furniture and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Cult Furniture
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Cult Furniture.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Cult Furniture will surely appreciate.
