Do you like to be challenged? How would you like to work for a bespoke engineering company, with a long history, list of prestigious clients and projects based across the world? At Cullum (Detuners) our aim is to make our industry quieter, safer and greener. We cover all aspects of engineering from conception, design, manufacturing to installation.
1. JOB PURPOSE
The key functions of the role are concept design & proposal engineering tasks, which
include:-
Providing a technical sales support service to new and existing customers in
order to secure profitable contracts.
Providing pre-contract engineering support; producing concept designs &
sketches, in a timely and effective manner to meet our customers
requirements.
Creating, developing and maintaining positive customer relationships and
partnerships.
Involvement with product development and product improvement.
2. JOB ACTIVITIES
To be part of the sales & engineering point of contact for appointed customers
and projects; capturing and interpreting project/customer requirements and
promoting the benefits of Cullum solutions.
Produce concept designs for our range of Products.
Prepare documents and sketches to effectively communicate and capture the
equipment required to meet the customers needs, such that the costs can be
estimated.
Co-ordinate the production of internal and external estimates for the proposed
design solution, including the production of equipment specifications.
Produce financial cost models of the proposed customer solution/s for
Director approval.
Produce detailed proposal documents to effectively communicate solution
and the benefits offered by Cullum.
Support & contribute to product improvement & development initiatives
including continuous improvement.
Provide effective communication with internal & external customers to assist
in securing profitable contracts.
Work closely with & support other departments in the Company to ensure that
customers and the Companys requirements and expectations are met.
Where required undertake customer visits and subsequent reporting, to
include UK and overseas visits.
Assist in creating and maintaining long term relationships with our customers
to support and develop the business.
Complete clear notes and packages of technical & commercial information to ensure effective handover from the point of Sales to the Project Execution Team. All activities must be completed in a timely and effective manner to meet the deadlines set by our customer and the Company.
3. SUPERVISION AND RESPONSIBILITIES
The post Holder must work to attain optimum performance in service and
delivery within their area of responsibility.
The work is varied, may be complex and will involve changing rapidly from
one task to another during the working day, often under pressure.
Will be required to communicate with other services and outside
organisations at all levels.
Will be required to work individually and as part of a team to achieve tight
deadlines, using own initiative. On occasion there may be a requirement to
supervise staff.
Will be required to seek the advice of the Sales Engineer UK & US,
International Sales Director, Lead Mechanical Design Engineer & Technical &
Compliance Director on difficult or contentious matters.
For information on signature authorisations that may be applicable to this role,
please refer to Departmental Operating Instructions held within the Official
Documentation Directory.
4. GENERIC CONDITIONS
Promote and represent Cullum when required, setting a good personal
example at all times.
Take all possible and reasonable steps to create a harmonious working
environment using effective communication and team working techniques.
Be aware of, and adhere to Cullum policies and procedures, including but not
limited to the Health, Safety, Welfare, Environmental & Quality policies and
procedures and the Employee Handbook.
Undertake duties as may be required within capabilities consistent with the
Terms and Conditions of employment and responsibilities in accordance with
UK and EC Laws.
Undertake tasks and responsibilities assigned by line manager.
This job description and person specification is a guide to the duties the postholder will be expected to undertake. It is not intended to be exhaustive or exclusive and will be changed as working requirements dictate.
PERSON SPECIFICATION
EDUCATION/QUALIFICATIONS
Essential
Engineering or Manufacturing Qualification or working towards to HND level
or equivalent.
KNOWLEDGE AND EXPERIENCE
Essential
Experience within a sales or engineering team and knowledge of
computerised design packages
Desirable
Experience of working in similar Engineering or Manufacturing business
related to gas turbines.
SKILLS
Essential
Be confident in the use of IT applications and be computer literate.
Be technically and numerically competent, with an analytical approach.
Be commercially competent or have a desire to develop your commercial
skills.
Be able to communicate effectively at all levels, both verbally and in writing.
Be able to demonstrate effective organisational skills.
Ability to work under pressure to meet customer deadlines.
ATTITUDE
Essential
Commitment to providing a professional service at all times.
Commitment to working with Cullum to ensure the ethical and long-term
stability of the Company.
Commitment to self development and to the development of others.
Be positive, self motivated and driven by success.
Be customer focused and have the ability to offer customer support at all
levels.
Be able to work individually or as part of a team to meet tight deadlines.
Flexible with the capability to multi-task and prioritise tasks.
Enthusiasm to succeed in the role and to make things happen.
OTHER
Essential
Out of hours working may be necessary in order to meet customer demands
and deadlines.
Post Holder will be required to undertake customer visits within the UK and
overseas.
Full UK driving licence.
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