Junior Sales and Applications Engineer in Heanor

Do you like to be challenged? How would you like to work for a bespoke engineering company, with a long history, list of prestigious clients and projects based across the world? At Cullum (Detuners) our aim is to make our industry quieter, safer and greener. We cover all aspects of engineering from conception, design, manufacturing to installation.

JOB PURPOSE

• Providing a technical sales support service to new and existing customers in order to secure profitable contracts.
• Providing pre-contract engineering support; producing concept designs & sketches, in a timely and effective manner to meet our customers' requirements.
• Creating, developing and maintaining positive customer relationships and partnerships.
• Involvement with product development and product improvement.

JOB ACTIVITIES

• To be part of the sales & engineering point of contact for appointed customers and projects; capturing and interpreting project/customer requirements and promoting the benefits of Cullum solutions.
• Produce concept designs for our range of Products.
• Prepare documents and sketches to effectively communicate and capture the equipment required to meet the customers' needs, such that the costs can be estimated.
• Co-ordinate the production of internal and external estimates for the proposed design solution, including the production of equipment specifications.
• Produce financial cost models of the proposed customer solution/s for Director approval.
• Produce detailed proposal documents to effectively communicate solution and the benefits offered by Cullum.
• Support & contribute to product improvement & development initiatives including continuous improvement.
• Provide effective communication with internal & external customers to assist in securing profitable contracts.
• Work closely with & support other departments in the Company to ensure that customers and the Company's requirements and expectations are met.
• Where required undertake customer visits and subsequent reporting, to include UK and overseas visits.
• Assist in creating and maintaining long term relationships with our customers to support and develop the business.
• Complete clear notes and packages of technical & commercial information to ensure effective handover from the point of Sales to the Project Execution Team.
• All activities must be completed in a timely and effective manner to meet the deadlines set by our customer and the Company.

SUPERVISION AND RESPONSIBILITIES

• The post holder must work to attain optimum performance in service and delivery within their area of responsibility.
• The work is varied, may be complex and will involve changing rapidly from one task to another during the working day, often under pressure.
• Will be required to communicate with other services and outside organisations at all levels.
• Will be required to work individually and as part of a team to achieve tight deadlines, using own initiative.
• On occasion there may be a requirement to supervise staff.
• Will be required to seek the advice of the Sales Engineer UK & US, International Sales Director, Lead Mechanical Design Engineer & Technical & Compliance Director on difficult or contentious matters.

GENERIC CONDITIONS

• Promote and represent Cullum when required, setting a good personal example at all times.
• Take all possible and reasonable steps to create a harmonious working environment using effective communication and team working techniques.
• Be aware of, and adhere to Cullum policies and procedures, including but not limited to the Health, Safety, Welfare, Environmental & Quality policies and procedures and the Employee Handbook.
• Undertake duties as may be required within capabilities consistent with the Terms and Conditions of employment and responsibilities in accordance with UK and EC Laws.
• Undertake tasks and responsibilities assigned by line manager.
• This job description and person specification is a guide to the duties the post holder will be expected to undertake. It is not intended to be exhaustive or exclusive and will be changed as working requirements dictate.

PERSON SPECIFICATION

EDUCATION/QUALIFICATIONS

• Essential: Engineering or Manufacturing Qualification or working towards to HND level or equivalent.

KNOWLEDGE AND EXPERIENCE

• Essential: Experience within a sales or engineering team and knowledge of computerised design packages.
• Desirable: Experience of working in similar Engineering or Manufacturing business related to gas turbines.

SKILLS

• Essential: Be confident in the use of IT applications and be computer literate.
• Be technically and numerically competent, with an analytical approach.
• Be commercially competent or have a desire to develop your commercial skills.
• Be able to communicate effectively at all levels, both verbally and in writing.
• Be able to demonstrate effective organisational skills.
• Ability to work under pressure to meet customer deadlines.

ATTITUDE

• Essential: Commitment to providing a professional service at all times.
• Commitment to working with Cullum to ensure the ethical and long-term stability of the Company.
• Commitment to self-development and to the development of others.
• Be positive, self-motivated and driven by success.
• Be customer focused and have the ability to offer customer support at all levels.
• Be able to work individually or as part of a team to meet tight deadlines.
• Flexible with the capability to multi-task and prioritise tasks.
• Enthusiasm to succeed in the role and to make things happen.

OTHER

• Essential: Out of hours working may be necessary in order to meet customer demands and deadlines.
• Post holder will be required to undertake customer visits within the UK and overseas.
• Full UK driving licence.