At a Glance
- Tasks: Manage key accounts in Facilities Management, ensuring exceptional service and sales targets are met.
- Company: Join Culligan UK Limited, a leader in water filtration solutions.
- Benefits: Enjoy 25 days holiday, car allowance, and a range of employee benefits.
- Other info: Dynamic role with opportunities for professional development and travel.
- Why this job: Be the trusted advisor for clients while driving account growth and customer satisfaction.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Culligan UK Limited is currently looking for a skilled FM Account Manager to join our Facilities Management team. In this role, you will be responsible for managing and developing key accounts within the Facilities Management sector, ensuring delivery of exceptional service and achievement of sales targets. You will act as the primary liaison between Culligan and our FM clients, understanding their unique requirements and tailoring solutions to meet their water filtration and hydration needs. Your role will involve maintaining strong client relationships, managing contract negotiations, and coordinating with internal teams to ensure seamless service delivery.
Key Areas
- Relationship Stewardship: Cultivate multi-level relationships (procurement to board) at all FM; position Culligan as trusted advisor. Work with KAE's and KAM's across all verticals to activate the framework agreements put into place.
- Commercial Profitability: Actively ensure that end user locations are profitable, by carrying out analysis to identify largest impact sites, determining the correct service, pricing level and other levers needed, then implementing change, in line with business objectives.
- New-Logo Acquisition: Be the enabler to close high-value opportunities.
- Forecasting & Governance: Maintain 90-day rolling forecasts within ±5 %; run QBRs in collaboration with the National FM Manager.
- Cross-Functional Collaboration: Liaise with Marketing on vertical campaigns, with Ops on SLA attainment, and Finance on pricing.
- Voice of Customer & Innovation: Surface vertical trends; partner with Product in designing pilots or bundles that create competitive moat.
- Risk Management: Identify at-risk revenue, drive remediation plans, and uphold Culligan's safety & sustainability standards.
This position requires a proactive individual with excellent communication and negotiation skills, capable of driving account growth and customer satisfaction.
Requirements
- Proven experience in account management within the Facilities Management or related sector
- Strong understanding of water treatment or related products/services is desirable
- Excellent communication, negotiation, and relationship-building skills
- Ability to manage multiple accounts and priorities effectively
- Proven track record of meeting or exceeding sales targets
- Self-motivated and results-driven individual
- Proficient in CRM software and Microsoft Office Suite
- Valid UK driving license and willingness to travel as needed
Benefits
- 25 days holiday plus bank holidays
- Sales Incentive scheme
- Holiday purchase scheme available
- Car Allowance
- Life Assurance
- Pension - Salary exchange Scheme
- My Culligan benefits - Discount platform
- Culligan Product discounts
- Employee Assistance programme
- Enhanced maternity, paternity, and grandparent leave
FM Account Manager in Wolverhampton employer: Culligan UK
Culligan UK Limited is an exceptional employer, offering a dynamic work environment where you can thrive as an FM Account Manager. With a strong focus on employee growth and development, we provide comprehensive benefits including a sales incentive scheme, generous holiday allowance, and a supportive culture that values innovation and collaboration. Join us in our commitment to delivering outstanding service while enjoying unique perks like product discounts and enhanced family leave policies, all within a company dedicated to sustainability and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land FM Account Manager in Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Facilities Management sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that FM Account Manager role.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, be ready to talk about your experience in account management and how you've driven results. Use specific examples to illustrate your success in managing key accounts.
✨Tip Number 3
Tailor your approach! Research Culligan UK Limited and understand their values and services. When you apply through our website, make sure to highlight how your skills align with their needs, especially in water treatment and client relationship management. Personalisation goes a long way!
✨Tip Number 4
Follow up! After interviews or networking events, drop a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make decisions. A little courtesy can set you apart from the competition!
We think you need these skills to ace FM Account Manager in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the FM Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about Facilities Management and how your background aligns with our needs. Be genuine and let your personality come through.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've accomplished! Use specific examples of how you've met or exceeded sales targets in previous roles. Numbers speak volumes, so include them where you can.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at Culligan UK
✨Know Your Stuff
Make sure you brush up on your knowledge of water treatment and facilities management. Understand Culligan's products and services inside out, as well as the specific needs of FM clients. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about their experiences at Culligan and share relevant anecdotes from your own background to demonstrate your relationship-building abilities.
✨Showcase Your Achievements
Be ready to discuss your past successes in account management. Highlight specific examples where you've met or exceeded sales targets, managed multiple accounts, or improved client relationships. Use metrics to quantify your achievements, as this will make your contributions more tangible.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of situations where you've had to manage at-risk revenue or implement change effectively. Practising your responses will help you articulate your thought process clearly during the interview.
