At a Glance
- Tasks: Lead and coach a dynamic team to enhance customer service operations.
- Company: Join Culligan UK, a leader in water solutions with a focus on customer experience.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Be part of a vibrant team dedicated to continuous improvement and excellence.
- Why this job: Make a real difference by empowering teams and improving customer satisfaction.
- Qualifications: Proven leadership skills and experience in customer service management.
The predicted salary is between 35000 - 42000 £ per year.
Culligan UK is seeking an experienced Customer Service Manager to lead, coach, and develop our team of Customer Service Team Leaders while owning the day-to-day operation of the Customer Service function. You will translate strategic priorities into effective operational delivery, driving performance and embedding continuous improvement across multiple teams. As a key leader within the Customer Experience team, you will champion coaching, empower TLs, and ensure a positive, high-performing environment.
Customer Service Leader & Operations Coach in Wolverhampton employer: Culligan UK
Culligan is an exceptional employer that prioritises the well-being and development of its employees. Located in Haydock, our Service Centre fosters a supportive work culture where team members are encouraged to grow through ongoing training and structured progression opportunities. With a focus on sustainability and customer service, we offer a rewarding career path for those looking to make a meaningful impact while enjoying generous benefits such as enhanced leave policies and a company pension scheme.
