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- Tasks: Lead a dynamic sales team to enhance customer relationships and drive revenue growth.
- Company: Join a forward-thinking company dedicated to customer satisfaction and innovative sales strategies.
- Benefits: Enjoy 25 days holiday, sales incentives, discounts, and enhanced family leave options.
- Why this job: Be part of a vibrant culture focused on teamwork, customer success, and personal development.
- Qualifications: Experience in leading sales teams, strong communication skills, and proficiency in CRM tools required.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
The Inside Sales Manager will take charge of a dynamic team dedicated to nurturing and enhancing relationships with our valued customers. This position is pivotal in propelling revenue growth, ensuring customer satisfaction, and boosting retention through effective leadership, coaching, and performance management.
- Team Leadership: Inspire, mentor, and empower our inside sales team dedicated to account management, fostering a culture of high performance and enthusiasm
- Strategy Execution: Develop and enhance sales strategies aimed at maximising upsell, cross-sell, and driving initiatives for customer growth
- Pipeline Oversight: Manage sales pipelines with a keen eye on opportunity advancement, ensuring precision in forecasting
- Performance Monitoring: Evaluate team KPIs, guarantee the consistent execution of sales initiatives, and conduct regular performance reviews
- Collaborative Efforts: Collaborate with Marketing, Customer Experience, and Operations to deliver seamless customer journeys and enhance retention rates
- Inspire Pipeline Growth: Propel the creation of pipelines across the team with a strong emphasis on account development and value creation
- Advocate for Customer Experience: Take the lead in resolving escalations and enhancing account health to champion our customers
- Performance Reporting: Provide insights on team performance, pipeline health, customer feedback, and critical revenue drivers to ensure alignment with commercial goals
- Promote a Customer-Centric Culture: Ensure that the solutions offered by our team align with customer needs, fostering long-term retention
- Talent Acquisition & Development: Focus on attracting and retaining top talent to fulfill our business objectives effectively
Requirements
- Demonstrated success in guiding an Inside Sales or Account Management team, ideally within a B2B environment
- Deep comprehension of sales strategies, customer journey management, and performance enhancement techniques
- Expertise in CRM tools (such as Salesforce) and the Microsoft Office Suite
- Proven history of achieving revenue goals as a team and fostering ongoing improvement
- Outstanding communication, negotiation, and relationship-building skills
- Analytical thinker with exceptional problem-solving capabilities
- Self-motivated with effective time management and multitasking skills
Benefits
- 25 days holiday plus bank holidays
- Sales Incentive scheme
- Holiday purchase scheme available
- Life Assurance
- Pension – Salary exchange Scheme
- My Culligan benefits – Discount platform
- Culligan Product discounts
- Employee Assistance programme
- Enhanced maternity, paternity, and grandparent leave
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Inside Sales Manager employer: Culligan UK
Contact Detail:
Culligan UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Manager
✨Tip Number 1
Familiarise yourself with the latest trends in inside sales and account management. Understanding current strategies and tools, especially CRM systems like Salesforce, will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the industry, particularly those who have experience in B2B sales environments. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a sales team or improved performance metrics in your previous roles. Concrete achievements will demonstrate your capability to drive results.
✨Tip Number 4
Showcase your understanding of customer-centric approaches. Be ready to explain how you would advocate for customer needs and enhance their experience, as this is crucial for the Inside Sales Manager role.
We think you need these skills to ace Inside Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, particularly in a B2B environment. Emphasise your leadership skills and any achievements related to revenue growth and team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and customer relationships. Mention specific strategies you've implemented in the past that led to successful upselling or cross-selling, showcasing your ability to drive results.
Highlight Relevant Skills: Clearly outline your expertise in CRM tools and performance monitoring. Provide examples of how you've used data to inform decisions and improve team performance, as this aligns with the job's requirements.
Showcase Team Leadership Experience: Discuss your experience in mentoring and developing sales teams. Include specific instances where your leadership directly contributed to improved team dynamics and customer satisfaction.
How to prepare for a job interview at Culligan UK
✨Showcase Your Leadership Skills
As an Inside Sales Manager, you'll need to inspire and mentor your team. Be prepared to share examples of how you've successfully led teams in the past, focusing on your coaching style and how you foster a high-performance culture.
✨Demonstrate Strategic Thinking
Discuss your experience in developing and executing sales strategies. Highlight specific instances where you've maximised upsell and cross-sell opportunities, and be ready to explain how you approach pipeline management and forecasting.
✨Emphasise Customer-Centricity
This role requires a strong focus on customer experience. Prepare to talk about how you've resolved escalations and improved account health in previous positions, showcasing your commitment to championing customer needs.
✨Be Data-Driven
Familiarity with KPIs and performance metrics is crucial. Bring examples of how you've monitored team performance and used data to drive improvements. Discuss your experience with CRM tools like Salesforce to demonstrate your analytical capabilities.
