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For Companies At a Glance
- Tasks: Join us as a Field Service Technician, maintaining and servicing water filtration systems.
- Company: Be part of Culligan, a leader in innovative water solutions for over 80 years.
- Benefits: Enjoy a Monday to Friday schedule, generous holiday, and perks like shopping discounts.
- Why this job: Grow your career in a supportive environment focused on customer satisfaction and innovation.
- Qualifications: Experience in plumbing or electrical fields preferred; full training provided.
- Other info: Company van available for personal use; strong DIY skills and communication are key.
The predicted salary is between 24000 - 36000 £ per year.
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan\’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we\’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
Position Overview
We are seeking a Field Service Technician to join our dynamic team at Culligan UK Limited. As a Field Service Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.
Key Responsibilities:
- Conduct site surveys and perform installations of water filtration systems
- Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction
- Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks
- Work within tight daily schedules while managing tasks efficiently
- Attend our Service Centre as required to replenish supplies and equipment
Requirements
- Proven experience in plumbing or electrical fields preferred, but full training will be provided
- A full and valid driving license with a maximum of 6 points
- Ability to diagnose and resolve technical issues effectively
- Strong DIY skills and experience using power tools
- Excellent communication skills and the ability to build rapport with customers
Benefits
- Monday – Friday Days working pattern
- Uniform & Tablet
- Company van – optional to use in own time
- 23 days\’ holiday + Bank Holidays – increasing with long service
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
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Field Service Technician employer: Culligan UK
Contact Detail:
Culligan UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with Culligan's products and services. Understanding their water filtration systems and the technology behind them will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight any relevant hands-on experience you have, especially in plumbing or electrical work. Even if you haven't worked directly in these fields, showcasing your DIY skills and familiarity with power tools can set you apart.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. As a Field Service Technician, you'll need to diagnose and resolve technical issues on-site, so think of examples from your past experiences where you've successfully tackled challenges.
✨Tip Number 4
Emphasise your communication skills. Building rapport with customers is key in this role, so be ready to share instances where you've effectively communicated with clients or resolved conflicts in a professional manner.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in plumbing or electrical fields, as well as any DIY skills. Emphasise your ability to diagnose and resolve technical issues, as this is crucial for the Field Service Technician role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and innovation in water solutions. Mention specific examples of how you've successfully managed tasks under tight schedules or resolved technical issues in previous roles.
Highlight Communication Skills: Since excellent communication skills are essential for building rapport with customers, provide examples in your application of how you've effectively communicated in past positions, especially in service-oriented roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Field Service Technician.
How to prepare for a job interview at Culligan UK
✨Showcase Your Technical Skills
As a Field Service Technician, you'll need to demonstrate your technical abilities. Be prepared to discuss your experience with plumbing or electrical work, and highlight any relevant DIY skills. If you have examples of past projects or repairs, share those to illustrate your expertise.
✨Emphasise Customer Service
Culligan values customer satisfaction, so it's essential to show that you can build rapport with clients. Prepare examples of how you've successfully interacted with customers in the past, especially in challenging situations. This will show your ability to maintain a positive relationship while delivering technical services.
✨Demonstrate Problem-Solving Skills
The role requires diagnosing and resolving technical issues effectively. Be ready to discuss specific instances where you've encountered problems and how you approached solving them. This will showcase your critical thinking and adaptability, which are crucial for this position.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with questions about the company and the Field Service Technician role. Inquire about the training process, opportunities for career progression, and how the team collaborates. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
