At a Glance
- Tasks: Support our Field Service Technicians by delivering and collecting equipment across London.
- Company: Join Culligan, a growing organisation with a focus on exceptional customer service.
- Benefits: Enjoy a company vehicle, 23 days holiday, and ongoing training opportunities.
- Other info: Flexible hours, supportive work environment, and career progression available.
- Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
- Qualifications: Full UK driving licence and 2 years commercial driving experience required.
The predicted salary is between 25000 - 30000 £ per year.
We're excited to welcome a motivated Field Operations Support Driver to join our team at Culligan based from our Hemel Hempstead Service Centre.
This role is a key part of our Field Operations team, providing vital logistical support to our Field Service Technicians across London and the surrounding areas.
You'll ensure equipment arrives safely, on time and in perfect condition, helping our technicians deliver exceptional customer service during installations, equipment swaps and exchanges.
As well as supporting planned customer visits, you'll collect returned equipment and provide a responsive courier service between customer sites and our Service Centre, ensuring our field operation runs efficiently every day.
This is an excellent opportunity to join a growing organisation where you'll receive ongoing training and have opportunities to develop your career within Culligan.
- Hours of Work
- Monday - Friday: 7:00am - 5:00pm
- Core Role & Responsibilities
- Complete daily vehicle safety inspections and ensure the company vehicle is maintained to a high standard
- Safely transport Mains-fed water coolers and drinking water systems to customer sites across London and the surrounding areas
- Meet Field Service Technicians at scheduled customer appointments to support installations, equipment swaps and product exchanges
- Assist with unloading, positioning and safely handling equipment to minimise the risk of damage
- Collect returned equipment from customer sites and transport it back to the Service Centre
- Provide an efficient courier service between customer locations, Service Centres and other business locations as required
- Ensure all products are transported securely and arrive in excellent condition
- Work closely with the Field Operations team to support daily schedules and respond to changing operational priorities
- Maintain accurate delivery, collection and equipment records
- Deliver outstanding customer service and represent Culligan professionally at every customer interaction
- Support the wider Service Centre team with operational activities when required
Requirements
- Full UK driving licence with a maximum of 6 penalty points (no dangerous or careless driving convictions)
- Minimum of 2 years' commercial driving experience
- Experience driving a 3.5T vehicle
- Excellent knowledge of London and the surrounding road network
- Comfortable handling and moving heavy equipment using safe manual handling techniques
- Strong communication skills and the ability to work collaboratively with Field Service Technicians and customers
- Able to work to timed appointments while remaining flexible to operational changes
- Reliable, organised and customer focused
- Forklift licence (desirable but not essential)
- Experience in logistics, field support or courier operations would be advantageous
Benefits
- Monday - Friday working pattern
- Company vehicle provided
- Uniform supplied
- 23 days' holiday plus Bank Holidays, increasing with length of service
- Enhanced Maternity, Paternity, Shared Parental and Grandparent Leave
- Company Pension Scheme
- Company Sick Pay
- Shopping discounts through Perks at Work
- 24-hour Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Ongoing training and development
- Opportunity for career progression
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Field Operations Support Driver employer: Culligan UK
Culligan is an exceptional employer that prioritises the well-being and development of its employees. Located in Haydock, our Service Centre fosters a supportive work culture where team members are encouraged to grow through ongoing training and structured progression opportunities. With a focus on sustainability and customer service, we offer a rewarding career path for those looking to make a meaningful impact while enjoying generous benefits such as enhanced leave policies and a company pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Support Driver
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Culligan UK and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Culligan UK!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Culligan UK keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Field Operations Support Driver
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Culligan UK:This is your chance to really connect with the team at Culligan UK. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Culligan UK
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Culligan UK.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Culligan UK that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Culligan UK. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
