Culligan UK is seeking a Customer Retention Team Lead to head a team of Customer Retention Executives in Birmingham. You will drive churn reduction, coach staff, and partner with the Customer Retention Manager and Customer Experience to achieve shared targets.
You will use data to monitor performance, act quickly on variances, and promote continuous improvement while ensuring excellent customer outcomes. A strong customer-focus and proven leadership are essential for success.
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Retention Team Lead - Coach High-Performance, Data-Driven in Birmingham employer: Culligan UK
As a Sales Operations Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises collaboration and innovation. We offer a comprehensive benefits package, including a competitive salary, generous holiday allowance, and a unique employee discount platform, all designed to enhance your work-life balance and professional growth. Join us in a role that not only drives sales performance but also empowers you to make a meaningful impact within a forward-thinking team.
