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For Companies At a Glance
- Tasks: Join our team to maintain and service water filtration systems, ensuring customer satisfaction.
- Company: Be part of Culligan, a leader in innovative water solutions for over 80 years.
- Benefits: Enjoy a Monday-Friday schedule, company van, 23 days holiday, and shopping discounts.
- Why this job: This role offers growth opportunities in a supportive environment focused on innovation and customer care.
- Qualifications: Experience in plumbing or electrical fields is preferred, but training will be provided.
- Other info: Full driving license required; strong DIY skills and communication are key.
The predicted salary is between 24000 - 36000 £ per year.
2 weeks ago Be among the first 25 applicants
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
Position Overview
We are seeking a BFC Technician to join our dynamic team at Culligan UK Limited. As a BFC Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.
Key Responsibilities:
- Conduct site surveys and perform installations of water filtration systems
- Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction
- Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks
- Work within tight daily schedules while managing tasks efficiently
- Attend our Service Centre as required to replenish supplies and equipment
Requirements
- Proven experience in plumbing or electrical fields preferred, but full training will be provided
- A full and valid driving license with a maximum of 6 points
- Ability to diagnose and resolve technical issues effectively
- Strong DIY skills and experience using power tools
- Excellent communication skills and the ability to build rapport with customers
Benefits
- Monday – Friday Days working pattern
- Uniform & Tablet
- Company van – optional to use in own time
- 23 days’ holiday + Bank Holidays – increasing with long service
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Service Technician
Industries
- IT Services and IT Consulting
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BFC Service Technician employer: Culligan UK
Contact Detail:
Culligan UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BFC Service Technician
✨Tip Number 1
Familiarize yourself with Culligan's products and services. Understanding the specifics of their water filtration systems will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any hands-on experience you have with plumbing or electrical work. Even if it's informal, showcasing your DIY skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle customer interactions. Since communication is key in this role, think of examples where you've successfully built rapport with customers or resolved issues.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills. Think of scenarios where you've diagnosed and resolved technical issues, as this will be crucial for the BFC Technician position.
We think you need these skills to ace BFC Service Technician
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the BFC Service Technician position. Understand the key responsibilities and requirements, as this will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in plumbing or electrical fields, even if it's not extensive. Mention specific projects or tasks where you've demonstrated strong DIY skills or technical problem-solving abilities.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to build rapport with customers. This could include past customer service roles or situations where you've effectively resolved issues.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the position and the company. Mention Culligan's commitment to innovation and customer satisfaction, and explain how your values align with theirs.
How to prepare for a job interview at Culligan UK
✨Show Your Technical Skills
Be prepared to discuss your experience in plumbing or electrical fields. Even if you haven't worked directly in these areas, highlight any relevant DIY skills or experiences using power tools that demonstrate your ability to handle technical tasks.
✨Demonstrate Customer Service Abilities
Since the role involves building rapport with customers, think of examples from your past where you've successfully interacted with clients. Show how you can ensure customer satisfaction through effective communication and problem-solving.
✨Discuss Time Management
The job requires managing tight daily schedules. Be ready to share how you prioritize tasks and manage your time effectively, especially when working under pressure or with multiple responsibilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s water solutions and their commitment to innovation. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
