At a Glance
- Tasks: Manage key accounts in Facilities Management, ensuring exceptional service and sales targets are met.
- Company: Join Culligan UK Limited, a leader in water filtration solutions.
- Benefits: Enjoy 25 days holiday, car allowance, and a range of employee benefits.
- Other info: Dynamic role with opportunities for professional development and travel.
- Why this job: Be the trusted advisor for clients while driving account growth and customer satisfaction.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Culligan UK Limited is currently looking for a skilled FM Account Manager to join our Facilities Management team. In this role, you will be responsible for managing and developing key accounts within the Facilities Management sector, ensuring delivery of exceptional service and achievement of sales targets. You will act as the primary liaison between Culligan and our FM clients, understanding their unique requirements and tailoring solutions to meet their water filtration and hydration needs. Your role will involve maintaining strong client relationships, managing contract negotiations, and coordinating with internal teams to ensure seamless service delivery.
Key Areas:
- Relationship Stewardship: Cultivate multi-level relationships (procurement to board) at all FM; position Culligan as trusted advisor. Work with KAE’s and KAM’s across all verticals to activate the framework agreements put into place.
- Commercial Profitability: Actively ensure that end user locations are profitable, by carrying out analysis to identify largest impact sites, determining the correct service, pricing level and other levers needed, then implementing change, in line with business objectives.
- New-Logo Acquisition: Be the enabler to close high-value opportunities.
- Forecasting & Governance: Maintain 90-day rolling forecasts within ±5 %; run QBRs in collaboration with the National FM Manager.
- Cross-Functional Collaboration: Liaise with Marketing on vertical campaigns, with Ops on SLA attainment, and Finance on pricing.
- Voice of Customer & Innovation: Surface vertical trends; partner with Product in designing pilots or bundles that create competitive moat.
- Risk Management: Identify at-risk revenue, drive remediation plans, and uphold Culligan’s safety & sustainability standards.
This position requires a proactive individual with excellent communication and negotiation skills, capable of driving account growth and customer satisfaction.
Requirements:
- Proven experience in account management within the Facilities Management or related sector.
- Strong understanding of water treatment or related products/services is desirable.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to manage multiple accounts and priorities effectively.
- Proven track record of meeting or exceeding sales targets.
- Self-motivated and results-driven individual.
- Proficient in CRM software and Microsoft Office Suite.
- Valid UK driving license and willingness to travel as needed.
Benefits:
- 25 days holiday plus bank holidays.
- Sales Incentive scheme.
- Holiday purchase scheme available.
- Car Allowance.
- Life Assurance.
- Pension – Salary exchange Scheme.
- My Culligan benefits - Discount platform.
- Culligan Product discounts.
- Employee Assistance programme.
- Enhanced maternity, paternity, and grandparent leave.
FM Account Manager in Wolverhampton employer: Culligan UK limited
Culligan UK Limited is an exceptional employer, offering a dynamic work environment where you can thrive as an FM Account Manager. With a strong focus on employee growth and development, we provide comprehensive benefits including a sales incentive scheme, generous holiday allowances, and a supportive culture that values innovation and collaboration. Join us in our commitment to delivering outstanding service while enjoying unique perks like product discounts and a robust employee assistance programme, all within a company dedicated to sustainability and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land FM Account Manager in Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Facilities Management sector. Attend industry events, join relevant online groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, make sure to highlight your experience in account management and your understanding of water treatment solutions. Tailor your pitch to show how you can add value to their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the conversation that resonated with you. It keeps you fresh in their minds!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of the Culligan team!
We think you need these skills to ace FM Account Manager in Wolverhampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the FM Account Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our Facilities Management team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your understanding of water treatment or related products, as it’s a big plus for us.
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to meet or exceed sales targets. We love numbers, so if you can quantify your success, do it! It helps us see the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Culligan UK limited
✨Know Your Stuff
Make sure you brush up on your knowledge of water treatment and facilities management. Understand Culligan's products and services inside out, as this will help you tailor your responses to show how you can meet their clients' needs.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong client relationships in the past. Be ready to discuss specific strategies you've used to cultivate trust and act as a trusted advisor, as this is key for the FM Account Manager role.
✨Be Results-Driven
Highlight your track record of meeting or exceeding sales targets. Bring data or examples that demonstrate your ability to analyse accounts for profitability and implement changes that align with business objectives.
✨Prepare for Cross-Functional Collaboration
Think about how you've worked with different teams in previous roles. Be ready to discuss how you would collaborate with marketing, operations, and finance at Culligan to ensure seamless service delivery and achieve sales goals.
