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- Tasks: Provide top-notch service and maintenance for water treatment systems at customer locations.
- Company: Join Culligan, a leader in water treatment with a focus on sustainability and service.
- Benefits: Enjoy 23 days holiday, flexible working hours, and a supportive work environment.
- Why this job: Make a real difference by ensuring access to cleaner, safer water for everyone.
- Qualifications: Experience in plumbing or electrical fields preferred, but training is provided.
- Other info: Great career progression opportunities and a friendly team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
We're excited to welcome a motivated Field Service Technician to join our team at Culligan! In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order. This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes. Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.
Hours of Work: Monday-Friday 8:30am-5:00pm
Core Role & Responsibilities:
- Carry out regular maintenance and repairs on water treatment systems.
- Handle the installation and troubleshooting of equipment directly at clients' locations.
- Efficiently oversee service schedules to reduce downtime for our customers.
- Keep precise records of service visits and communicate any issues or suggestions.
- Engage with customers to grasp their needs and deliver outstanding customer service.
- Weekly visits to the designated Service Centre to replenish parts and supplies.
Requirements:
- Proven experience in plumbing or electrical fields preferred, but full training will be provided.
- A full and valid driving license with a maximum of 6 points.
- Ability to diagnose and resolve technical issues effectively.
- Strong DIY skills and experience using power tools.
- Excellent communication skills and the ability to build rapport with customers.
Benefits:
- Monday - Friday working pattern.
- Small Company van with private use option available.
- Uniform & Tablet supplied.
- 23 days' holiday + Bank Holidays - increasing with long service.
- Enhanced Maternity, Paternity, Shared Parental and Grandparent leave.
- Company Pension scheme.
- Company Sick Pay.
- Shopping discounts with Perks at Work.
- 24 hours access to Employee Assistance Programme.
- Volunteering Day.
- Employee support network and mental health assistance.
- Opportunity for career progression.
Field Service Technician in Reading employer: Culligan UK limited
Contact Detail:
Culligan UK limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Reading
✨Tip Number 1
Get to know the company! Research Culligan and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since you'll be working with water treatment systems, brush up on your plumbing and electrical knowledge. Being able to discuss your hands-on experience confidently can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Culligan team. Don’t miss out on this opportunity!
We think you need these skills to ace Field Service Technician in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in plumbing or electrical fields. We want to see how your skills align with the role of a Field Service Technician, so don’t be shy about showcasing your DIY skills and any technical troubleshooting you've done!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our mission at Culligan. Share specific examples of how you've provided excellent customer service in the past – we love hearing about your experiences!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills and experiences stand out. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even more!
How to prepare for a job interview at Culligan UK limited
✨Know Your Stuff
Make sure you brush up on your plumbing and electrical knowledge. Familiarise yourself with common water treatment systems and their maintenance. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Show Off Your DIY Skills
Since this role requires strong DIY skills, be prepared to discuss any relevant projects or experiences you've had. Bring examples of how you've successfully used power tools or tackled repairs in the past. This will demonstrate your hands-on abilities and problem-solving skills.
✨Customer Service is Key
Culligan values excellent customer service, so think of examples where you've gone above and beyond for a customer. Be ready to explain how you would engage with clients to understand their needs and ensure they’re satisfied with the service provided.
✨Ask Questions
Prepare some thoughtful questions about the company culture, training programmes, and opportunities for progression. This shows that you're not just interested in the job, but also in growing with the company. Plus, it gives you a chance to see if Culligan is the right fit for you!