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- Tasks: Join us as a Field Service Technician, maintaining and servicing water filtration systems.
- Company: Be part of Culligan, a leader in innovative water solutions for over 80 years.
- Benefits: Enjoy 23 days holiday, a company van, shopping discounts, and career progression opportunities.
- Why this job: Make a real impact on customer satisfaction while working in a supportive and dynamic environment.
- Qualifications: Experience in plumbing or electrical fields preferred; full training provided.
- Other info: Monday to Friday working pattern with optional use of company van in your own time.
The predicted salary is between 28800 - 43200 £ per year.
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
Position Overview
We are seeking a Field Service Technician to join our dynamic team at Culligan UK Limited. As a Field Service Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.
Key Responsibilities:
- Conduct site surveys and perform installations of water filtration systems.
- Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction.
- Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks.
- Work within tight daily schedules while managing tasks efficiently.
- Attend our Service Centre as required to replenish supplies and equipment.
- Proven experience in plumbing or electrical fields preferred, but full training will be provided.
- A full and valid driving license with a maximum of 6 points.
- Ability to diagnose and resolve technical issues effectively.
- Strong DIY skills and experience using power tools.
- Excellent communication skills and the ability to build rapport with customers.
- Monday – Friday Days working pattern
- Uniform & Tablet
- Company van – optional to use in own time
- 23 days\’ holiday + Bank Holidays – increasing with long service
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Shopping discounts with Perks at Work
- 24 hours access to Employee Assistance Programme
- Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
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Field Service Technician employer: Culligan UK limited
Contact Detail:
Culligan UK limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with Culligan's products and services. Understanding their water filtration systems and the technology behind them will not only impress during interviews but also help you demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Culligan. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for practical assessments by brushing up on your DIY skills and familiarity with power tools. Since the role involves hands-on work, showcasing your technical abilities can set you apart from other candidates.
✨Tip Number 4
Demonstrate your customer service skills during the interview. As a Field Service Technician, you'll need to build rapport with customers, so share examples of how you've successfully handled customer interactions in the past.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Field Service Technician position. Tailor your application to highlight relevant experience in plumbing, electrical work, or customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your technical skills, previous work experience, and any relevant certifications. Emphasise your ability to diagnose and resolve technical issues, as well as your communication skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with the responsibilities of the Field Service Technician position at Culligan.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Culligan UK limited
✨Show Your Technical Skills
As a Field Service Technician, you'll need to demonstrate your ability to diagnose and resolve technical issues. Be prepared to discuss your experience with plumbing or electrical work, and if possible, bring examples of past projects where you've successfully used your DIY skills.
✨Emphasise Customer Service
Culligan values customer satisfaction highly. During the interview, highlight your communication skills and any previous experiences where you built rapport with customers. Share specific examples of how you've handled challenging situations to ensure customer satisfaction.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. You might be asked how you would handle a malfunctioning water filtration system on-site. Think through potential challenges and articulate your thought process clearly.
✨Demonstrate Time Management Skills
The role requires managing tight schedules efficiently. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when juggling multiple service calls. Providing examples from past experiences will strengthen your case.
