Field Service Technician in Edinburgh

Field Service Technician in Edinburgh

Edinburgh Full-Time 40500 - 49500 £ / year (est.) No working from home possible
Culligan UK limited

At a Glance

  • Tasks: Provide top-notch service for water treatment systems and ensure customer satisfaction.
  • Company: Join Culligan, a leader in sustainable water solutions.
  • Benefits: Enjoy a competitive salary, generous holiday, and career progression opportunities.
  • Other info: Dynamic work environment with a supportive team and excellent growth potential.
  • Why this job: Make a real impact by ensuring access to cleaner, safer water for everyone.
  • Qualifications: Experience in plumbing or electrical fields preferred, but training is provided.

The predicted salary is between 40500 - 49500 £ per year.

Description

We're excited to welcome a motivated Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan.

We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work : Monday-Friday 8:30am-5:00pm

Core Role & Responsibilities

  • Carry out regular maintenance and repairs on water treatment systems.
  • Handle the installation and troubleshooting of equipment directly at clients' locations.
  • Efficiently oversee service schedules to reduce downtime for our customers.
  • Keep precise records of service visits and communicate any issues or suggestions.
  • Engage with customers to grasp their needs and deliver outstanding customer service
  • Weekly visits to the designated Service Centre to replenish parts and supplies.

Requirements

  • Proven experience in plumbing or electrical fields preferred, but full training will be provided.
  • A full and valid driving license with a maximum of 6 points.
  • Ability to diagnose and resolve technical issues effectively.
  • Strong DIY skills and experience using power tools.
  • Excellent communication skills and the ability to build rapport with customers.

Benefits

  • Monday - Friday working pattern
  • Small Company van with private use option available
  • Uniform & Tablet supplied
  • 23 days' holiday + Bank Holidays - increasing with long service
  • Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
  • Company Pension scheme
  • Company Sick Pay
  • Shopping discounts with Perks at Work
  • 24 hours access to Employee Assistance Programme
  • Volunteering Day
  • Employee support network and mental health assistance
  • Opportunity for career progression

Field Service Technician in Edinburgh employer: Culligan UK limited

Culligan UK Limited is an exceptional employer, offering a dynamic work environment in Wolverhampton where you can lead a dedicated team in delivering top-notch water solutions. With a strong emphasis on employee growth through ongoing learning opportunities, competitive benefits including holiday and pension, and a culture that values leadership and customer service excellence, Culligan provides a rewarding career path for those looking to make a meaningful impact.

Culligan UK limited

Contact Details:

Culligan UK limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Technician in Edinburgh

Leverage Local Networking Events

Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!

Showcase Your Sales Success Stories

Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Culligan UK limited as a field sales pro!

Scout Out the Competition

Research potential competitors for Culligan UK limited and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.

Apply Through Our Website

We know that applying through job boards is tempting, but hitting up Culligan UK limited’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!

We think you need these skills to ace Field Service Technician in Edinburgh

Water Treatment Systems Maintenance
Installation and Troubleshooting
Service Schedule Management
Record Keeping
Customer Engagement
Plumbing Experience
Electrical Experience

Some tips for your application 🫡

Show Off Your Sales Savvy:For a field-sales role like this one at Culligan UK limited, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!

Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Culligan UK limited, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!

Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.

Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Culligan UK limited.

How to prepare for a job interview at Culligan UK limited

Show Off Your Sales Savvy

Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!

Know Your Product Inside Out

Having a solid understanding of the products or services that Culligan UK limited offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!

Flex Your Adaptability Muscles

As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!

Plan Your Questions Wisely

At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Culligan UK limited but also helps you get a feel for whether you’d thrive in that environment.