Culligan UK limited is seeking a seasoned leader to head a team of Customer Retention Executives within the Customer Experience function. You will drive churn reduction, coach staff, and work with the retention manager to deliver top-tier customer outcomes.
The role requires inspiring leadership, a continuous improvement mindset, and experience in retention or high-volume sales environments. The position offers strong performance metrics and opportunities for progression.
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Retention Team Lead | Inspire, Coach & Optimize in Birmingham employer: Culligan UK limited
Culligan UK Limited is an exceptional employer, offering a dynamic work environment in Wolverhampton where you can lead a dedicated team in delivering top-notch water solutions. With a strong emphasis on employee growth through ongoing learning opportunities, competitive benefits including holiday and pension, and a culture that values leadership and customer service excellence, Culligan provides a rewarding career path for those looking to make a meaningful impact.
