Culligan UK Limited is seeking a Customer Retention Executive to protect and grow our customer base. This on-site role focuses on engaging with at-risk customers, resolving issues, and delivering superior service to drive loyalty and reduce churn.
Based in Birmingham, you will work Monday to Friday, 08:45β17:00, collaborating with teams to implement tailored retention strategies and monitor key metrics for continuous improvement.
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Customer Retention Specialist - Onsite in Birmingham employer: Culligan UK limited
Culligan UK Limited is an exceptional employer, offering a dynamic work environment in Wolverhampton where you can lead a dedicated team in delivering top-notch water solutions. With a strong emphasis on employee growth through ongoing learning opportunities, competitive benefits including holiday and pension, and a culture that values leadership and customer service excellence, Culligan provides a rewarding career path for those looking to make a meaningful impact.