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For Companies At a Glance
- Tasks: Provide excellent service and maintain water treatment systems for customers.
- Company: Join Culligan, a leader in sustainable water solutions and customer service.
- Benefits: Enjoy 23 days holiday, shopping discounts, and a company pension scheme.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in plumbing or electrical fields preferred; full training provided.
- Other info: Work Monday to Friday with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to welcome a motivated BFC Service Technician to join our team at Culligan! In this role, you will have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order. This is a great opportunity to join our field operations team and start a career at Culligan.
We offer ongoing training and development, providing opportunities for progression with structured training programmes. Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.
Hours of Work: Monday-Friday 8:30am-5:00pm
What this role involves:
- Carry out regular maintenance and repairs on water treatment systems.
- Handle the installation and troubleshooting of equipment directly at clients' locations.
- Efficiently oversee service schedules to reduce downtime for our customers.
- Keep precise records of service visits and communicate any issues or suggestions.
- Engage with customers to grasp their needs and deliver outstanding customer service.
- Weekly visits to the designated Service Centre to replenish parts and supplies.
Requirements:
- Proven experience in plumbing or electrical fields preferred, but full training will be provided.
- A full and valid driving license with a maximum of 6 points.
- Ability to diagnose and resolve technical issues effectively.
- Strong DIY skills and experience using power tools.
- Excellent communication skills and the ability to build rapport with customers.
Benefits:
- Small Company van with private use option available.
- Uniform & Tablet supplied.
- 23 days' holiday + Bank Holidays - increasing with long service.
- Enhanced Maternity, Paternity, Shared Parental and Grandparent leave.
- Company Pension scheme.
- Company Sick Pay.
- Shopping discounts with Perks at Work.
- 24 hours access to Employee Assistance Programme.
- Volunteering Day.
- Employee support network and mental health assistance.
- Opportunity for career progression.
BFC Service Technician employer: Culligan UK limited
Contact Detail:
Culligan UK limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BFC Service Technician
✨Tip Number 1
Familiarise yourself with the latest water treatment technologies and systems. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 2
Network with current or former employees of Culligan, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your hands-on experience with plumbing or electrical work, even if it's informal. Highlighting your DIY skills and any relevant projects can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully engaged with clients in the past. This is crucial for a role that involves direct interaction with customers.
We think you need these skills to ace BFC Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the BFC Service Technician position. Tailor your application to highlight relevant skills and experiences that align with what Culligan is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in plumbing or electrical fields, as well as any DIY skills. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Culligan and how your background makes you a great fit for the team. Be sure to include examples of how you've successfully handled technical issues or provided outstanding service in the past.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Culligan UK limited
✨Show Your Technical Skills
As a BFC Service Technician, you'll need to demonstrate your ability to diagnose and resolve technical issues. Be prepared to discuss any relevant experience in plumbing or electrical fields, and highlight your DIY skills and familiarity with power tools.
✨Emphasise Customer Service
This role involves engaging with customers and understanding their needs. During the interview, share examples of how you've provided excellent customer service in the past, and express your commitment to ensuring customer satisfaction.
✨Discuss Your Organisational Skills
Efficiently overseeing service schedules is crucial for reducing downtime. Talk about your organisational skills and any experience you have managing schedules or maintaining records, as this will show your potential employer that you can handle the responsibilities of the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand more about Culligan's mission and values, which is important for aligning with their goals.
