At a Glance
- Tasks: Deliver bulk water and coolers while providing top-notch customer service.
- Company: Join Culligan, a company dedicated to improving lives through cleaner water.
- Benefits: Enjoy a competitive salary, 23 days holiday, and career development opportunities.
- Other info: Work Monday to Friday with free parking and mental health support.
- Why this job: Be the face of Culligan and make a real difference in customer satisfaction.
- Qualifications: Valid driving license and strong customer service skills required.
The predicted salary is between 30000 - 30000 £ per year.
Contract Type: Full Time Permanent, subject to 6 months' probation
Location: Field Based
Salary: £30,000 per annum, paid monthly
About Us
At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future. Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.
The role will service our customers around Northern Ireland.
CORE ROLE & RESPONSIBILITIES:
- Delivery of bulk 19ltr water, coolers and consumables to a varied range of clients
- Responsible for accurate and timely completion of all scheduled activities to support delivery of our field operations targets
- As the face of Culligan, in our customer sites, you are responsible for providing excellent customer service whilst undertaking your scheduled activities to support delivery of our customer satisfaction targets
- Responsible for working closely with the necessary scheduling, operational management and support teams to ensure effective and efficient resolution of activity SLAs
- Responsible for accurate and timely updating of relevant systems i.e. epod or handheld platform with key information to record the outcomes of scheduled activities and tracking of all mandatory KPIs
Essential:
- Valid driving license
- Good geographical knowledge
- Ability to work to a tight schedule
- Demonstrate ability to build rapport with customers and stakeholders
- A proven track record of providing strong customer service & consistently achieve targets
- Demonstrate oral and written communication skills
- Demonstrate ability to work independently, or as part of a team
Desirable:
- Multi Drop Experience
- Full Clean License
- FLT (not essential)
Uniform + Company phone
Monday - Friday
23 days' holiday + Bank Holidays
Free Parking
Company Pension
Career progression & development programmes
Employee support network and mental health assistance
Field Delivery Driver (3.5T) — Customer‑Focused & On‑Schedule employer: Culligan Ireland
At Culligan, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Field Delivery Driver, you will enjoy competitive pay, generous holiday allowances, and opportunities for career progression, all while contributing to our mission of providing cleaner, healthier water across Northern Ireland. Join us in making a meaningful impact in the community, backed by a company that values your contributions and fosters a positive work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Delivery Driver (3.5T) — Customer‑Focused & On‑Schedule
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Culligan. Understand their mission and values, especially their commitment to sustainability. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and delivery roles. Think about your past experiences and how they relate to the responsibilities of a Field Delivery Driver. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your people skills! As the face of Culligan, you'll need to build rapport with customers. During your interview, share examples of how you've successfully interacted with clients in the past. This will highlight your ability to provide excellent customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Delivery Driver (3.5T) — Customer‑Focused & On‑Schedule
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your experience in providing excellent customer service. We want to see how you've built rapport with clients and tackled challenges head-on!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can work to tight schedules!
Tailor Your Application:Make sure to customise your application to reflect the job description. Mention your geographical knowledge and any relevant multi-drop experience. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Culligan Ireland
✨Know Your Route
Familiarise yourself with the geographical area you'll be covering. Being able to discuss local landmarks or routes during the interview shows that you’re proactive and ready to hit the ground running.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this role is all about building rapport with clients.
✨Demonstrate Reliability
Highlight your ability to work to tight schedules. Share instances where you successfully managed time-sensitive deliveries or tasks, showcasing your commitment to punctuality and efficiency.
✨Tech Savvy
Brush up on any relevant technology or systems you might use, like handheld devices for tracking deliveries. Being comfortable with tech will show that you can easily adapt to the tools Culligan uses for their operations.
