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- Tasks: Deliver exceptional customer service and manage inquiries from invoices to repairs.
- Company: Leading water solutions provider in Wolverhampton with a focus on customer satisfaction.
- Benefits: Holiday allowance, pension scheme, and a supportive work environment.
- Why this job: Join a team that values your communication skills and offers growth opportunities.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Dynamic role with the chance to make a real difference in customer experiences.
The predicted salary is between 28800 - 43200 £ per year.
A leading water solutions provider in Wolverhampton is seeking a dedicated Customer Service Advisor to deliver exceptional service to customers. In this role, you will manage inquiries ranging from invoices to repairs while collaborating with Customer Experience Managers.
The ideal candidate will possess strong communication skills, proficiency in Microsoft Office, and the ability to handle multiple priorities.
This position also offers various benefits including holiday allowance and a pension scheme.
Customer Service Advisor — First-Contact Support & Relationships in Wolverhampton employer: Culligan International
Contact Detail:
Culligan International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — First-Contact Support & Relationships in Wolverhampton
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, try role-playing common customer scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team. Let’s get you that Customer Service Advisor role!
We think you need these skills to ace Customer Service Advisor — First-Contact Support & Relationships in Wolverhampton
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to highlight your skills and experiences that align with the job description. Mention your proficiency in Microsoft Office and any relevant customer service experience.
Be Organised: Handling multiple priorities is part of the gig, so show us you can do just that in your application. Structure your CV well, and ensure all your information is easy to find. A tidy application speaks volumes about your organisational skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Culligan International
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Research their water solutions and think about how your skills can contribute to their customer service goals. This will show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples of how you've effectively handled customer inquiries or resolved issues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready for Multi-Tasking Questions
Since the job involves managing multiple priorities, be prepared to discuss how you handle busy situations. Think of specific instances where you successfully juggled tasks and maintained a high level of service. This will demonstrate your ability to thrive in a fast-paced environment.
✨Dress the Part
Even if the company has a casual dress code, it's always best to dress smartly for an interview. It shows professionalism and respect for the opportunity. Plus, it can boost your confidence as you walk into the room!
