At a Glance
- Tasks: Join our team to install water softeners in customers' homes and provide excellent service.
- Company: Harvey Water Softeners is the UK's leading water softener company, part of Culligan International.
- Benefits: Enjoy 25 days holiday, flexible working, tools provided, and a performance-related bonus.
- Why this job: Be part of a growing company with a coaching culture and opportunities for career progression.
- Qualifications: You need plumbing qualifications, experience, and a full UK driving licence.
- Other info: Flexible working hours may include weekends; training provided to enhance your skills.
The predicted salary is between 36000 - 54000 £ per year.
Overview
Harvey Water Softeners is the UK\’s number one water softener company, which assembles, sells, installs and services water softeners primarily for home use. We are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers\’ homes.
Responsibilities
- Install water softeners in customers\’ homes as part of a growing installation team.
- Provide excellent customer service and represent the company in a professional manner.
- Complete installations to the required standards and ensure customer satisfaction.
Qualifications
- Qualified or time-served domestic plumber.
- Full UK driving licence.
- Plumbing qualification with previous domestic plumbing experience.
- Willingness to undertake intensive training in Harvey’s academy and demonstrate knowledge and technical aptitude.
Benefits & Requirements
- Salary – £45,000 per year OTE.
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, phone, and iPad
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing, successful team
- Employee discounts and staff incentives
- Performance-related bonus package
- Note: This role requires some flexible working which will include weekends.
About Harvey Water Softeners: Harvey Water Softeners is part of Culligan International, a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group. The business is undergoing an exciting transformation as we invest in our people and champion a coaching culture underpinned by our shared values. Our factory in Old Woking houses full production and R&D facilities alongside head office functions.
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Plumbing and Maintenance - Installer employer: Culligan Harvey
Contact Detail:
Culligan Harvey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance - Installer
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since Harvey Water Softeners places a strong emphasis on customer experience, demonstrating your ability to connect with customers can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with water softeners and their benefits. Even though you’ll receive training, showing that you’ve done your homework on the product will demonstrate your enthusiasm and commitment to the role.
✨Tip Number 3
Network with current employees or industry professionals. Engaging with people who are already in the field can provide you with valuable insights about the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your plumbing experience in detail. Think of specific examples where you’ve successfully solved problems or provided excellent service, as this will showcase your technical skills and reliability to potential employers.
We think you need these skills to ace Plumbing and Maintenance - Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing qualifications and relevant experience. Emphasise any customer service skills and technical knowledge that align with the role of a Water Softener Installer.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about working with people and how your previous plumbing experience makes you a great fit for Harvey Water Softeners. Mention your willingness to learn and adapt, especially regarding water softeners.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide specific examples in your application of how you've successfully interacted with customers in the past. This could include resolving issues or going the extra mile to ensure satisfaction.
Highlight Flexibility: Mention your availability for flexible working hours, including weekends, as this is a requirement for the position. Demonstrating your readiness to accommodate the company's needs can set you apart from other candidates.
How to prepare for a job interview at Culligan Harvey
✨Showcase Your Plumbing Skills
Make sure to highlight your plumbing qualifications and any relevant experience during the interview. Be prepared to discuss specific projects you've worked on, especially those that demonstrate your technical skills and problem-solving abilities.
✨Emphasise Customer Service
Since customer service is a key aspect of this role, be ready to share examples of how you've provided excellent service in previous positions. This could include handling difficult situations or going above and beyond for a customer.
✨Demonstrate Technical Mindset
The company is looking for someone who is technically minded. Prepare to discuss your understanding of water softeners and any related technologies. Showing enthusiasm for learning about new products can also set you apart.
✨Be Flexible and Adaptable
Given that the role requires some flexible working hours, including weekends, it's important to express your willingness to adapt. Share any past experiences where you've successfully managed a flexible schedule or adjusted to changing demands.