At a Glance
- Tasks: Join our team to install water softeners in customers' homes and provide excellent service.
- Company: Harvey Water Softeners is the UK's leading water softener company, part of Culligan International.
- Benefits: Enjoy 25 days holiday, flexible working, and all necessary equipment provided.
- Other info: Flexible working hours, including weekends, are required for this role.
- Why this job: Be part of a growing company with a coaching culture and opportunities for career progression.
- Qualifications: You need plumbing qualifications and experience, plus a full UK driving licence.
The predicted salary is between 36000 - 54000 £ per year.
Overview
Harvey Water Softeners is the UK’s number one water softener company, which assembles, sells, installs and services water softeners primarily for home use.
We are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers’ homes.
Responsibilities / Qualifications
- Are you a qualified or time served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a new challenging role?
If this sounds like you, we would love you to join our fantastic team.
Salary - £45,000 per year OTE
Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world class customer service.
At Harvey we offer an intensive training programme in our own academy, so you don’t need to be an expert in water softeners, you just need to love working with people, be able to demonstrate knowledge and plumbing experience, be technically minded and always be willing to go the extra mile to deliver for our customers.
As a Water Softener Installer, you will have a full UK driving licence, along with excellent customer service skills. You will have a plumbing qualification along with previous domestic plumbing experience.
Alongside a competitive salary, the successful candidate will receive.
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, phone, and iPad
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package
Please note: This role requires some flexible working which will include weekends.
If you are looking to join a forward-thinking company, have previous on-the-job plumbing experience and a qualification to support this, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
About Harvey Water Softeners
Harvey Water Softeners is part of Culligan International – a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing and Maintenance - Installer in Croydon employer: Culligan Harvey
Harvey Water Softeners is an exceptional employer, offering a dynamic work environment in Old Woking where employees are valued and supported through extensive training and development opportunities. With a strong focus on customer service and teamwork, our installers enjoy competitive salaries, flexible working arrangements, and a tiered progression structure that encourages career growth. Join us to be part of a forward-thinking company that champions a coaching culture and invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing and Maintenance - Installer in Croydon
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since Harvey Water Softeners places a strong emphasis on customer experience, demonstrating your ability to connect with customers can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with water softeners and their benefits. Even though you’ll receive training, having a basic understanding of the product will show your enthusiasm for the role and your commitment to providing excellent service.
✨Tip Number 3
Network with current employees or industry professionals. Engaging with people who work at Harvey or in similar roles can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your plumbing experience in detail. Think of specific examples where you’ve successfully solved problems or provided exceptional service, as this will demonstrate your capability and readiness for the role.
We think you need these skills to ace Plumbing and Maintenance - Installer in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing qualifications and relevant experience. Focus on any previous roles that involved customer service, as this is crucial for the position.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work with Harvey Water Softeners and how your skills align with their values.
Showcase Customer Service Skills:Since excellent customer service is a key requirement, provide examples in your application of how you've successfully interacted with customers in past roles. This will demonstrate your suitability for the position.
Highlight Technical Mindset:Emphasise your technical skills and problem-solving abilities in your application. Mention any relevant training or experiences that showcase your capability to handle installations and maintenance effectively.
How to prepare for a job interview at Culligan Harvey
✨Showcase Your Plumbing Skills
Make sure to highlight your plumbing qualifications and any relevant experience during the interview. Be prepared to discuss specific projects you've worked on, especially those that involved customer interaction or problem-solving.
✨Demonstrate Customer Service Excellence
Since customer service is a key focus for Harvey Water Softeners, be ready to share examples of how you've provided exceptional service in previous roles. This could include handling difficult situations or going above and beyond for a customer.
✨Express Your Technical Mindset
The role requires a technically minded individual, so be prepared to discuss your approach to troubleshooting and problem-solving. You might want to mention any specific tools or techniques you use when installing or maintaining plumbing systems.
✨Emphasise Your Willingness to Learn
Harvey Water Softeners offers ongoing training, so it's important to convey your eagerness to learn and grow within the company. Share any past experiences where you've taken the initiative to improve your skills or knowledge in plumbing or customer service.
