At a Glance
- Tasks: Join our team to install water softeners in customers' homes and deliver top-notch service.
- Company: Harvey Water Softeners is the UK's leading water softener company, part of Culligan International.
- Benefits: Enjoy 25 days holiday, flexible working, and all necessary equipment provided.
- Other info: Flexible working hours, including weekends, are required.
- Why this job: Be part of a growing company with a coaching culture and opportunities for career progression.
- Qualifications: You need plumbing qualifications and excellent customer service skills.
The predicted salary is between 36000 - 54000 £ per year.
Harvey Water Softeners is the UK's number one water softener company, which assembles, sells, installs and services water softeners primarily for home use.
We are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers' homes.
- Are you a qualified or time served domestic plumber?
- Do you have excellent customer service skills?
- Are you technically minded, looking for a new challenging role?
Salary - £45,000 per year OTE
Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world class customer service.
At Harvey we offer an intensive training programme in our own academy, so you don't need to be an expert in water softeners, you just need to love working with people, be able to demonstrate knowledge and plumbing experience, be technically minded and always be willing to go the extra mile to deliver for our customers.
As a Water Softener Installer, you will have a full UK driving licence, along with excellent customer service skills. You will have a plumbing qualification along with previous domestic plumbing experience.
Alongside a competitive salary, the successful candidate will receive.
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, a company vehicle, phone, and iPad
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package
Please note: This role requires some flexible working which will include weekends.
About Harvey Water Softeners
Harvey Water Softeners is part of Culligan International - a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
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Plumbing and Maintenance - Installer in Twickenham employer: Culligan Harvey
Culligan Harvey in North Benfleet is an excellent employer, offering a supportive work culture that prioritises employee development and customer satisfaction. With comprehensive training, flexible working hours, and generous holiday allowances, employees are empowered to thrive both personally and professionally in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing and Maintenance - Installer in Twickenham
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since Harvey Water Softeners places a strong emphasis on customer experience, demonstrating your ability to connect with customers will set you apart.
✨Tip Number 2
Familiarise yourself with water softeners and their benefits. Even though you’ll receive training, showing that you’ve done your homework on the product can impress the hiring team and demonstrate your enthusiasm for the role.
✨Tip Number 3
Network with current employees or industry professionals. Engaging with people who work at Harvey or in similar roles can provide valuable insights and potentially give you an edge in the application process.
✨Tip Number 4
Be prepared to discuss your plumbing experience in detail. Think of specific examples where you’ve solved problems or gone the extra mile for customers, as this aligns perfectly with what Harvey is looking for in a candidate.
We think you need these skills to ace Plumbing and Maintenance - Installer in Twickenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing qualifications and relevant experience. Emphasise any customer service skills and technical knowledge that align with the role of a Water Softener Installer.
Craft a Compelling Cover Letter:In your cover letter, explain why you are passionate about plumbing and how your skills make you a great fit for Harvey Water Softeners. Mention your willingness to learn and adapt, as well as your commitment to excellent customer service.
Showcase Relevant Experience:Include specific examples of past plumbing work or projects you've completed. Highlight any experience with installations or customer interactions that demonstrate your ability to excel in this role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Culligan Harvey
✨Showcase Your Plumbing Skills
Make sure to highlight your plumbing qualifications and any relevant experience during the interview. Be prepared to discuss specific projects you've worked on, especially those that involved customer interaction.
✨Demonstrate Customer Service Excellence
Since customer service is a key focus for Harvey Water Softeners, be ready to share examples of how you've provided exceptional service in previous roles. This could include resolving customer issues or going above and beyond to ensure satisfaction.
✨Be Technically Minded
As the role requires technical knowledge, brush up on water softener systems and installation processes. Even if you’re not an expert, showing enthusiasm for learning about these systems can set you apart.
✨Express Willingness to Learn
Harvey Water Softeners values ongoing training and development. Convey your eagerness to participate in their training programme and how you see it benefiting your career growth within the company.
