At a Glance
- Tasks: Attend service calls and fix water softeners while delivering top-notch customer service.
- Company: Join a leading water treatment company with a fun and caring culture.
- Benefits: Enjoy 25 days holiday, flexible working, and ongoing training opportunities.
- Other info: Exciting career progression and employee discounts await you!
- Why this job: Be part of a high-performing team and make a real difference in customers' lives.
- Qualifications: NVQ Level 2 in plumbing or relevant experience, plus great communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey's is responsible for delivering an amazing customer experience and living the company's values: dare to care, do the right thing, keep it simple, yes I can and make it fun.
Responsibilities
- Attend service calls in customer homes and dealer premises.
- Perform field-based assessments and convey any technical concerns back to the service manager.
- Provide the best service to the customer onsite while successfully fixing water softeners.
- Work with our intensive training programme to gain knowledge about water softeners.
Qualifications
- Qualified to NVQ Level 2 in plumbing and heating, or time-served domestic plumber.
- Previous plumbing knowledge; experience of replacing white goods.
- Excellent communication and interpersonal skills; adaptable; able to work solo or as part of a team.
- Technical minded with strong attention to detail.
- Excellent customer service skills.
Benefits
- 25 days holiday + bank holidays
- Flexible working
- Equipment provided including tools, uniform, company vehicle and phone
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- Working as part of a high performing successful team
- Employee discounts and staff incentives
- Performance-related bonus package
Harvey Water Softeners is part of Culligan International - a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.
At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.
Plumbing and Maintenance Service Engineer in Market Harborough employer: Culligan Harvey
Culligan Harvey Water Softeners is an exceptional employer, offering a supportive and dynamic work environment in Old Woking. With a strong emphasis on employee development through ongoing training programmes and a tiered structure for career progression, team members are encouraged to grow and thrive. The company values a fun and collaborative culture, providing generous benefits such as 25 days holiday, flexible working, and performance-related bonuses, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Plumbing and Maintenance Service Engineer in Market Harborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Culligan Harvey Water Softeners. Understand their values and what makes them tick. This way, you can show them that you're not just another candidate, but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your plumbing knowledge and be ready to discuss your past experiences. Think of specific examples where you've solved problems or provided excellent customer service. This will help you stand out as a candidate who can deliver an amazing customer experience.
✨Tip Number 3
Show off your personality! During the interview, let your character shine through. Culligan values fun and a positive attitude, so don’t be afraid to show them that you can bring a bit of joy to the team while getting the job done.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for in our Service Engineers. Plus, it’s super easy to do!
We think you need these skills to ace Plumbing and Maintenance Service Engineer in Market Harborough
Some tips for your application 🫡
Show Your Plumbing Skills:Make sure to highlight your NVQ Level 2 qualifications and any relevant plumbing experience in your application. We want to see how your skills can contribute to our team!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the values of Culligan Harvey, like 'dare to care' and 'make it fun'. Show us how you embody these values in your work.
Communicate Clearly:Since excellent communication is key for this role, ensure your written application is clear and concise. We appreciate straightforwardness, so keep it simple and to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at Culligan Harvey
✨Know Your Stuff
Make sure you brush up on your plumbing and heating knowledge, especially anything related to water softeners. Familiarise yourself with common issues and solutions, as well as the latest technologies in the field. This will show that you're technically minded and ready to tackle any challenge.
✨Show Off Your Customer Service Skills
Since delivering an amazing customer experience is key for Culligan Harvey, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer, and how you handled any tricky interactions.
✨Embrace the Company Values
Culligan Harvey values 'dare to care', 'do the right thing', 'keep it simple', 'yes I can', and 'make it fun'. Reflect on these values and think of ways you can demonstrate them during your interview. This will help you connect with the company's culture and show that you're a great fit.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training programme, opportunities for progression, or how the team collaborates on service calls. Asking insightful questions shows your genuine interest in the role and helps you assess if it's the right fit for you.
