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- Tasks: Join our team to install water softeners and provide top-notch customer service.
- Company: Harvey Water Softeners, the UK's leading water softener company.
- Benefits: Earn £45,000 OTE, enjoy 25 days holiday, and receive all necessary equipment.
- Why this job: Be part of a growing team and make a real difference in customers' homes.
- Qualifications: Qualified plumber with excellent customer service skills and a full UK driving licence.
- Other info: Flexible working hours, ongoing training, and opportunities for career progression.
The predicted salary is between 36000 - 54000 £ per year.
Harvey Water Softeners is the UK’s number one water softener company, assembling, selling, installing and servicing water softeners primarily for home use. We are looking for plumbers to join our rapidly growing team of installers and play an important role in installing water softeners in our customers’ homes.
Responsibilities & Qualifications
- Qualified or time‑served domestic plumber.
- Excellent customer‑service skills.
- Technically minded, looking for a challenging new role.
- Full UK driving licence.
Salary – £45,000 per year OTE.
Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world‑class customer service. At Harvey we offer an intensive training programme in our own academy – you don’t need to be an expert in water softeners; you just need to love working with people, demonstrate plumbing knowledge and be willing to go the extra mile to deliver for our customers.
Benefits
- 25 days holiday + bank holidays
- Flexible working
- All equipment provided including tools, uniform, company vehicle, phone and iPad
- Ongoing training programme
- Tiered structure allowing progression and future career paths
- High‑performing team environment
- Employee discounts and staff incentives
- Performance‑related bonus package
Please note: this role requires flexible working which will include weekends. If you are looking to join a forward‑thinking company, have previous on‑the‑job plumbing experience and a qualification to support this, then please apply with your CV and covering letter today, detailing why you think you’re the right person for the job!
Plumbing and Maintenance - Installer in Kingston upon Thames employer: Culligan Harvey
Contact Detail:
Culligan Harvey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Maintenance - Installer in Kingston upon Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harvey Water Softeners. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your technical know-how! Brush up on your plumbing knowledge and be prepared to discuss how you can apply it to installing water softeners. They want someone who’s not just qualified but also excited about tackling new challenges.
✨Tip Number 4
Don’t forget to highlight your flexibility! Since the job requires weekend work, make sure to mention your willingness to adapt your schedule. This shows that you’re committed and ready to jump in whenever needed.
We think you need these skills to ace Plumbing and Maintenance - Installer in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Plumbing Skills: Make sure to highlight your plumbing qualifications and any relevant experience in your CV. We want to see what makes you a great fit for the role, so don’t hold back on showcasing your skills!
Customer Service is Key: Since we’re all about providing top-notch customer service, include examples of how you've gone the extra mile for customers in the past. This will show us that you understand the importance of putting customers at the heart of what we do.
Tailor Your Cover Letter: Your cover letter should reflect why you’re excited about joining Harvey Water Softeners. Mention specific aspects of our company or the role that appeal to you, and let us know how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our forward-thinking team!
How to prepare for a job interview at Culligan Harvey
✨Know Your Plumbing Basics
Brush up on your plumbing knowledge before the interview. Be ready to discuss common plumbing issues and solutions, especially those related to water softeners. This shows you’re technically minded and prepared for the role.
✨Showcase Your Customer Service Skills
Since customer service is key at Harvey Water Softeners, think of examples from your past experiences where you went above and beyond for a customer. Highlighting these moments will demonstrate that you understand the importance of customer satisfaction.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle specific plumbing situations or customer interactions. Practising these types of questions can help you feel more confident and articulate in your responses.
✨Express Your Willingness to Learn
Harvey offers an intensive training programme, so make sure to express your eagerness to learn about water softeners and any new skills. Showing that you’re open to training and development will align with their coaching culture and values.
