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- Tasks: Support the Showroom Manager in delivering exceptional client experiences and managing showroom operations.
- Company: Cullen Jewellery, an ethical fine jewellery brand committed to sustainability.
- Benefits: Competitive salary, discounts, team events, and paid volunteer leave.
- Why this job: Join a growing company and make a real impact in the jewellery industry.
- Qualifications: Passion for jewellery, strong leadership skills, and excellent communication.
- Other info: Dynamic work environment in central London with career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About us
Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces. We're committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally. Our dedication to our clients is what sets us apart. We build lasting relationships and share our expertise to help them make confident, informed decisions. We are excited to announce this new role of an Assistant Manager, as our London showroom is growing rapidly!
About the position
The Assistant Showroom Manager plays a key role in ensuring the seamless operation of the showroom. The position supports the Showroom Manager in overseeing daily preparation and consultations, providing exceptional client experience, and managing the showroom team, specialising in training outcomes. Our beautiful London showroom is located on Level 2, 89 Great Eastern St, London. The required roster for the role is as follows:
- Tuesday 9-5pm
- Wednesday 9-5pm
- Thursday 9-5pm
- Friday 9-5pm
- Saturday 8-4pm
Responsibilities
- Sales Consultations - Conduct in-depth consultations to understand client needs, provide tailored jewellery recommendations, and guide them through customisation options. Prepare independent custom quotes and consistently meet individual sales and appointment targets.
- Client Experience & Brand Representation - Deliver exceptional client service, ensuring clear communication and building trust at every touchpoint. Uphold Cullen Jewellery's commitment to ethical and sustainable practices, and contribute to outstanding showroom client experience KPIs.
- Showroom Operations - Oversee daily showroom readiness, including visual merchandising, inventory management, packaging, and administrative duties. Identify and implement process improvements to enhance efficiency and client satisfaction.
- Team Support & Leadership - Assist the Showroom Manager in leading, training, and motivating the team to deliver exceptional service. Support onboarding and development of new staff, prepare weekly sales meetings, and foster team engagement through collaboration and activities.
What we are seeking
- Passion for premium jewellery and a deep understanding of ethical and sustainable practices.
- Excellent interpersonal and communication skills, with a client-centric approach and a team-player approach.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Ability to work autonomously, manage multiple tasks and priorities in a fast-paced environment - this involves flexibility to adapt to changing priorities and processes.
- Detail-oriented with a strong commitment to maintaining high standards of showroom presentation.
- Ability to work late nights and weekends as required.
- The right to work in the UK.
What we offer
In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of London, we offer all our team members with a range of benefits including:
- A supportive and collaborative work environment;
- An Employee Assistance Program for you and a family member to utilise;
- Generous staff and family/friend discounts;
- Team events and initiatives included as part of our wellbeing program;
- Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
- The opportunity to join a growing company with a global presence - you really can take your career anywhere!
If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.
Agencies, thanks for thinking of us - but we have this one covered!
Assistant Showroom Manager in London employer: Cullen Jewellery
Contact Detail:
Cullen Jewellery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Showroom Manager in London
✨Tip Number 1
Get to know the company inside out! Research Cullen Jewellery's values, products, and their commitment to sustainability. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! As an Assistant Showroom Manager, you'll need to conduct consultations and provide tailored recommendations. Role-play with a friend or family member to get comfortable with discussing jewellery and addressing client needs.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or improved processes. Be ready to share these stories during your interview to demonstrate how you can contribute to the showroom's success.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Cullen Jewellery family. Good luck!
We think you need these skills to ace Assistant Showroom Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for premium jewellery shine through! Share why ethical and sustainable practices matter to you and how they align with our values at Cullen Jewellery.
Tailor Your Experience: Make sure to highlight your relevant experience in client service and team leadership. We want to see how your skills can contribute to creating exceptional client experiences in our showroom.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the Assistant Showroom Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing London showroom.
How to prepare for a job interview at Cullen Jewellery
✨Know Your Jewellery
Make sure you brush up on your knowledge of ethical and sustainable jewellery practices. Understand the materials used, especially lab-grown diamonds, and be ready to discuss how they align with Cullen Jewellery's values. This will show your passion for the brand and its mission.
✨Client-Centric Mindset
Prepare to demonstrate your client-centric approach during the interview. Think of examples where you've provided exceptional service or built trust with clients. Highlight your ability to conduct in-depth consultations and tailor recommendations based on individual needs.
✨Showroom Operations Savvy
Familiarise yourself with showroom operations, including visual merchandising and inventory management. Be ready to discuss how you would ensure the showroom is always ready for clients and any process improvements you might suggest to enhance efficiency.
✨Leadership and Team Support
Think about your leadership style and how you can motivate a team. Prepare examples of how you've trained or supported colleagues in the past. Show that you can foster a collaborative environment and contribute to team engagement, which is key for this role.
