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- Tasks: Support the Showroom Manager in delivering exceptional client experiences and managing showroom operations.
- Company: Cullen Jewellery, an ethical fine jewellery brand committed to sustainability.
- Benefits: Competitive salary, discounts, team events, and paid volunteer leave.
- Why this job: Join a growing company and make a real impact in the jewellery industry.
- Qualifications: Passion for jewellery, strong leadership skills, and excellent communication abilities.
- Other info: Dynamic work environment with opportunities for career growth and development.
The predicted salary is between 28800 - 43200 £ per year.
About us
Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces. We're committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally. Our dedication to our clients is what sets us apart. We build lasting relationships and share our expertise to help them make confident, informed decisions.
About the position
The Assistant Showroom Manager plays a key role in ensuring the seamless operation of the showroom. The position supports the Showroom Manager in overseeing daily preparation and consultations, providing exceptional client experience, and managing the showroom team, specialising in training outcomes. Our beautiful London showroom is located on Level 2, 89 Great Eastern St, London.
The required roster for the role is as follows:
- Tuesday 9-5pm
- Wednesday 9-5pm
- Thursday 9-5pm
- Friday 9-5pm
- Saturday 8-4pm
Responsibilities
- Sales Consultations - Conduct in-depth consultations to understand client needs, provide tailored jewellery recommendations, and guide them through customisation options. Prepare independent custom quotes and consistently meet individual sales and appointment targets.
- Client Experience & Brand Representation - Deliver exceptional client service, ensuring clear communication and building trust at every touchpoint. Uphold Cullen Jewellery's commitment to ethical and sustainable practices, and contribute to outstanding showroom client experience KPIs.
- Showroom Operations - Oversee daily showroom readiness, including visual merchandising, inventory management, packaging, and administrative duties. Identify and implement process improvements to enhance efficiency and client satisfaction.
- Team Support & Leadership - Assist the Showroom Manager in leading, training, and motivating the team to deliver exceptional service. Support onboarding and development of new staff, prepare weekly sales meetings, and foster team engagement through collaboration and activities.
What we are seeking
- Passion for premium jewellery and a deep understanding of ethical and sustainable practices.
- Excellent interpersonal and communication skills, with a client-centric approach and a team-player approach.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Ability to work autonomously, manage multiple tasks and priorities in a fast-paced environment - this involves flexibility to adapt to changing priorities and processes.
- Detail-oriented with a strong commitment to maintaining high standards of showroom presentation.
- Ability to work late nights and weekends as required.
- The right to work in the UK.
What we offer
In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of London, we offer all our team members with a range of benefits including:
- A supportive and collaborative work environment;
- An Employee Assistance Program for you and a family member to utilise;
- Generous staff and family/friend discounts;
- Team events and initiatives included as part of our wellbeing program;
- Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
- The opportunity to join a growing company with a global presence - you really can take your career anywhere!
If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.
Assistant Showroom Manager employer: Cullen Jewellery
Contact Detail:
Cullen Jewellery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Showroom Manager
✨Tip Number 1
Get to know the company inside out! Research Cullen Jewellery's values, products, and their commitment to sustainability. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! As an Assistant Showroom Manager, you'll need to conduct consultations and recommend jewellery. Role-play with a friend or family member to get comfortable discussing client needs and showcasing your knowledge about ethical practices.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Cullen Jewellery team and ready to contribute to their mission.
We think you need these skills to ace Assistant Showroom Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for premium jewellery shine through! Share why ethical and sustainable practices matter to you and how they align with our values at Cullen Jewellery.
Tailor Your Experience: Make sure to highlight your relevant experience in client service and team leadership. We want to see how your skills can contribute to creating exceptional client experiences in our showroom.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the Assistant Showroom Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cullen Jewellery
✨Know Your Stuff
Before the interview, dive deep into Cullen Jewellery's values and products. Understand their commitment to sustainability and ethical practices. This knowledge will not only impress but also show your genuine interest in the brand.
✨Showcase Your People Skills
As an Assistant Showroom Manager, you'll be interacting with clients and leading a team. Prepare examples of how you've successfully managed client relationships or motivated a team in the past. Highlight your communication skills and client-centric approach.
✨Demonstrate Your Leadership Style
Think about your leadership style and how it aligns with the company's culture. Be ready to discuss how you would support and train new staff, as well as how you would foster team engagement. This is your chance to shine as a potential leader!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the showroom operations, team dynamics, and the company's future plans. This shows you're not just interested in the role, but also in contributing to the company's growth.
