Waiter / Waitress

Waiter / Waitress

London Full-Time No home office possible
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At a Glance

  • Tasks: Deliver friendly, efficient service and create memorable guest experiences.
  • Company: HEARD is a pioneering fast food brand led by Michelin-starred Chef Jordan Bailey.
  • Benefits: Enjoy competitive pay, immediate start, and opportunities for growth in a dynamic environment.
  • Why this job: Be part of an innovative team focused on sustainability and exceptional culinary experiences.
  • Qualifications: Previous hospitality experience, positive attitude, strong communication skills, and teamwork spirit required.
  • Other info: Join a chef-led concept that’s redefining fast food with world-class flavour.

About Us. HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment.

The Role. As a member of our Floor Staff team, you’ll play a vital role in delivering smooth, friendly, and efficient service on the restaurant floor. You’ll help create memorable guest experiences by upholding our standards, supporting your team, and bringing positive energy to every shift.

Key Responsibilities.

  1. Provide attentive, high-quality service to all guests.
  2. Support your team during busy periods with clear communication and teamwork.
  3. Maintain cleanliness and organisation on the floor.
  4. Ensure orders are taken accurately and delivered promptly.
  5. Be knowledgeable about the menu and able to answer guest questions confidently.
  6. Communicate guest feedback and any issues to management as needed.

Requirements.

  • Previous experience in a customer-facing role in hospitality.
  • A positive attitude and willingness to learn.
  • Strong communication and interpersonal skills.
  • Ability to stay calm and efficient under pressure.
  • Reliable, punctual, and a team player.
  • Basic understanding of food safety practices.

Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Salary: £15 – £17 hourly

Benefits: Including service

Starting time: Immediate start!

About CULINARY COLLECTIVE:

Opa is part of Culinary Collective, a London-based group incubating fantastic concepts from Michelin-starred chefs.

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Waiter / Waitress employer: Culinary Collective

At HEARD, we pride ourselves on being an exceptional employer that champions sustainability and culinary excellence. Our vibrant work culture fosters teamwork and personal growth, allowing you to thrive in a dynamic environment while delivering outstanding service. Join us to be part of a pioneering concept where your contributions truly matter and where you can develop your skills alongside industry leaders.
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Contact Detail:

Culinary Collective Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter / Waitress

✨Tip Number 1

Familiarise yourself with HEARD's menu and values. Understanding their focus on sustainability and exceptional ingredients will help you engage confidently with guests and demonstrate your alignment with the brand's mission.

✨Tip Number 2

Showcase your customer service skills during any interactions, whether in person or over the phone. Highlighting your ability to create memorable experiences will resonate well with the hiring team.

✨Tip Number 3

Prepare to discuss your previous experience in hospitality. Be ready to share specific examples of how you've handled busy periods and maintained a positive attitude under pressure.

✨Tip Number 4

Demonstrate your teamwork skills by mentioning instances where you've successfully collaborated with colleagues. This is crucial for a role that relies heavily on clear communication and support during busy shifts.

We think you need these skills to ace Waiter / Waitress

Customer Service Skills
Strong Communication Skills
Teamwork
Attention to Detail
Time Management
Ability to Work Under Pressure
Food Safety Knowledge
Positive Attitude
Interpersonal Skills
Menu Knowledge
Problem-Solving Skills
Reliability
Punctuality

Some tips for your application 🫡

Understand the Company: Familiarise yourself with HEARD's mission and values. Highlight your alignment with their focus on sustainability and exceptional service in your application.

Tailor Your CV: Emphasise your previous experience in customer-facing roles, particularly in hospitality. Showcase any relevant skills such as teamwork, communication, and food safety knowledge.

Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you’ve provided excellent service in the past and your ability to thrive under pressure.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at Culinary Collective

✨Know the Menu Inside Out

Familiarise yourself with the menu before the interview. Being able to confidently discuss the dishes and ingredients will show your enthusiasm for the role and your commitment to providing excellent service.

✨Demonstrate Teamwork Skills

Prepare examples of how you've successfully worked in a team in previous roles. Highlighting your ability to communicate effectively and support your colleagues during busy periods will resonate well with the interviewers.

✨Showcase Your Customer Service Experience

Be ready to share specific instances where you provided exceptional customer service. This could include handling difficult situations or going above and beyond for guests, which is crucial in a fast-paced environment.

✨Exude Positivity and Energy

A positive attitude is key in hospitality. During the interview, let your enthusiasm shine through. Smile, maintain good eye contact, and engage with the interviewer to convey your passion for creating memorable guest experiences.

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