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- Tasks: Lead shifts, manage the team, and ensure excellent customer service.
- Company: Spring Street, a New York-style pizzeria led by a Michelin-starred chef.
- Benefits: Earn £18 per hour plus tips, with a vibrant work environment.
- Why this job: Join a passionate team and create memorable dining experiences for guests.
- Qualifications: Intermediate to advanced English and strong leadership skills required.
- Other info: Opportunity to grow in a dynamic restaurant setting.
The predicted salary is between 13 - 16 £ per hour.
Spring Street is a tribute to the iconic pizzerias of New York, serving up 18‑inch pizzas. Led by Michelin‑starred chef Tom Kemble, we’re all about house‑made dough, quality ingredients and the right balance of flavours.
Supervisor Role
Pay: £18 per hour inclusive of service charge
Intermediate to advanced English required
Responsibilities
- Run shifts and oversee day‑to‑day FOH operations
- Lead the team during service and work effectively under pressure
- Ensure all guests leave happy and issues are resolved professionally
- Handle customer complaints and any service issues that arise
- Manage allergy orders carefully and ensure clear communication with the kitchen
- Ensure all health, safety and hygiene procedures are followed at all times
- Maintain a clean, tidy, and well‑organized restaurant at all times
- Conduct stock counts and assist with ordering
- Approve staff hours and support basic rota management
- Complete end‑of‑night reporting and cash‑up procedures
Supervisor employer: Culinary Collective
Contact Detail:
Culinary Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the restaurant scene in your area! Visit places like Spring Street and chat with staff. This shows your passion for the industry and helps you understand what makes a great dining experience.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead a team and handle customer complaints. Role-play scenarios with friends or family to build your confidence in resolving issues.
✨Tip Number 3
Show off your leadership skills! When you apply, think of examples where you've successfully led a team or managed a project. We love to see candidates who can inspire others and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our team at Spring Street!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Pizza: When writing your application, let us know why you love pizza and what makes you excited about working at Spring Street. A genuine passion for food can really make your application stand out!
Highlight Your Leadership Skills: As a Supervisor, you'll be leading the team during service. Make sure to showcase any previous experience you have in managing teams or handling customer complaints. We want to see how you can keep things running smoothly under pressure!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Culinary Collective
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Spring Street’s menu and the types of pizzas they serve. Being able to discuss the ingredients and what makes their pizzas special will show your passion for the role and the brand.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will help you showcase your ability to handle pressure and ensure smooth operations during service.
✨Customer Service is Key
Think of specific instances where you've turned a negative customer experience into a positive one. Highlighting your problem-solving skills and how you ensure guests leave happy will resonate well with the interviewers.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health, safety, and hygiene procedures relevant to the restaurant industry. Be ready to discuss how you would implement these practices in your role to maintain a clean and safe environment for both staff and customers.
