Head Waiter / Waitress – 3 Days Off Every Week | Up to £17ph
Full-time · 4-day week · Borough, London
About Pyro
A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen and garden bar, we're building a flagship team to help shape one of London's most exciting new restaurants.
The Offer Up Front
- Up to £17 per hour including service charge, DOE
- A four-day working week — three full days off, every week
- Full-time hours, with rotas published in advance so you can actually plan your life
We know hospitality has a reputation for eating your weekends and your energy. We've built our rota model around the opposite.
Role Overview
As a Head Waiter/Waitress at Pyro, you'll be a key presence on the floor — approaching service with confidence, mentoring newer team members, and ensuring every table receives warm, professional service. You'll play a central role in shaping the rhythm and standard of each service.
Key Responsibilities
- Lead your section with confidence, delivering warm and polished service.
- Act as a role model on the floor, setting the tone for exceptional guest experiences.
- Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.
- Support and coach junior team members, helping raise team standards across service.
- Maintain pace and communication with the kitchen to keep service smooth and energetic.
- Handle guest feedback professionally and ensure every table leaves feeling looked after.
- Help create an atmosphere that's upbeat, efficient and enjoyable.
What You'll Bring
- Experience as a senior waiter or section leader in a premium or high-volume setting.
- Confidence in leading a section and supporting junior team members.
- Strong product knowledge and the desire to keep learning.
- Passion for hospitality and a team-first mindset.
- Good communication and a calm, collected presence under pressure.
What We Offer
- Up to £17 per hour including service charge, DOE
- Four-day working week — three days off, every week
- 5.6 weeks paid holiday (inclusive of public holidays)
- Staff meals on every shift
- Staff discounts and team socials
- Opportunities to grow into supervisory or management roles
- A dynamic, high-energy team environment
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Head Waiter/Waitress employer: Culinary Collective
Heard is an exceptional employer that champions culinary excellence and innovation, offering a vibrant work culture where creativity thrives. With unlimited paid holiday and a range of benefits including discounts and complimentary meals, employees are empowered to balance their professional and personal lives while contributing to a rapidly expanding brand. As we prepare for global growth, there are ample opportunities for career advancement and leadership development within our dynamic team.
