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- Tasks: Manage customer bookings and ensure smooth delivery processes.
- Company: Join a growing logistics company with a focus on teamwork and inclusivity.
- Benefits: Enjoy 28 days annual leave, pension contributions, and wellness support.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Great opportunities for personal development and employee recognition.
The predicted salary is between 22000 - 29000 £ per year.
Due to continued growth, our Chorley site are now looking for a Bookings Administrator to join their team on a full time permanent basis!
Salary: £26,064 per annum. Working hours: Monday-Friday, 9am-5pm.
As a Bookings Administrator you will be responsible for contributing to the success of the Chorley site by ensuring customer queries are dealt with in a timely and professional manner and to the satisfaction of the customer.
Key Duties of a Bookings Administrator:
- Arranging all outbound delivery bookings on behalf of our clients.
- Adding delivery information to our transport management systems.
- Communicating professionally with the clients and the team regarding any delivery issues, cancellations or delays.
- Producing packing & label instruction sheets via our excel template.
- Logging any delivery issues, delays or failures to assist with monthly reporting.
- Updating confirmed bookings, transport and pricing information.
- Organising transport with hauliers.
- Use of customer web portals, email and telephone to arrange bookings with our clients.
- Other administrative tasks as determined from time to time.
Qualifications:
- Excellent Communication & Customer Service skills.
- Experience working with transport and hauliers would be desirable.
- Efficient at data entry into platforms including websites, spreadsheets and warehouse systems.
- Able to demonstrate a high attention to detail.
- The ability to prioritise workload without supervision.
- Effectively prioritise work load in order to meet set deadlines.
Additional Information:
As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave – 28 days inclusive of the bank holidays.
- Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance - x2 your annual salary.
- Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
- Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
Bookings Administrator in Worksop employer: Culina Group
Contact Detail:
Culina Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings Administrator in Worksop
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Bookings Administrator in Worksop
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Bookings Administrator role. Highlight your communication skills and any relevant experience with transport and hauliers, as these are key for us.
Show Off Your Attention to Detail: In this role, attention to detail is crucial. Use specific examples in your application that demonstrate how you've successfully managed data entry or resolved customer queries in the past.
Be Professional Yet Personable: When writing your application, strike a balance between professionalism and a friendly tone. We value good customer service, so let your personality shine through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Culina Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Bookings Administrator inside out. Familiarise yourself with the key duties listed in the job description, like arranging delivery bookings and using transport management systems. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've successfully handled customer queries or resolved issues in the past. Think about times when you had to communicate professionally with clients or team members, and be ready to share those stories during the interview.
✨Demonstrate Attention to Detail
As a Bookings Administrator, attention to detail is key. Bring along examples of your work that showcase your ability to manage data accurately, whether it's through spreadsheets or other platforms. You might even want to mention any specific tools or software you’ve used that relate to the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the specific challenges the Chorley site is facing. This shows that you’re not just interested in the job, but also in how you can contribute to the team's success.
