Transport Support Operator
Transport Support Operator

Transport Support Operator

Telford Full-Time 22000 - 29000 £ / year (est.) No home office possible
Go Premium
C

At a Glance

  • Tasks: Support our transport team by debriefing drivers and managing admin tasks.
  • Company: Join CML, part of the Culina Group, a leader in refrigerated supply chain services.
  • Benefits: Enjoy 20 days annual leave, a pension scheme, wellness support, and discounts.
  • Why this job: Be part of a thriving culture that values teamwork and personal development.
  • Qualifications: Attention to detail, strong communication skills, and good computer literacy required.
  • Other info: Flexible 4 on 4 off shifts with a competitive salary of £25,944.

The predicted salary is between 22000 - 29000 £ per year.

Job Description

We have a great opportunity for a Transport Support Operator to join our Telford Transport team on a full time permanent basis!

This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team.

Salary: £27,618 per annum.

Working hours: 4 on 4 off, 6pm-6am.

Key Duties of a Transport Support Operator:

  • Correctly debriefing drivers.
  • Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
  • Scanning and storing PODs using Culina’s document management system.
  • Preparing drivers’ wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
  • Printing all despatch notes and replenishing despatch paper as required.
  • Answering the telephone and assisting with any enquiries.
  • Downloading drivers’ cards / tachographs.
  • Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
  • Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
  • Departing loads using Transport Management System (TMS).
  • Ensuring all uplifts are despatched in correct loads.
  • Qualifications

  • Attention to detail / accuracy.
  • Ability to work without direct supervision.
  • Positive and adaptable attitude.
  • Excellent communication skills in order to deliver accurate information.
  • Ability to work efficiently and accurately under pressure.
  • Effectively prioritise work load in order to meet set deadlines.
  • Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.
  • Additional Information

    As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

    Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

    Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

  • Annual Leave – 20 days inclusive of the bank holidays.
  • Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer.
  • Life Assurance – x2 your annual salary.
  • Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
  • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
  • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
  • Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
  • Transport Support Operator employer: Culina Group

    CML, part of the Culina Group, is an exceptional employer located in Telford, offering a vibrant work culture where employees are valued and inspired. With a strong commitment to employee development, we provide comprehensive learning programmes and a range of benefits including a generous pension scheme, wellness support, and recognition initiatives that celebrate hard work. Join us to be part of a thriving team that prioritises your growth and well-being in the logistics sector.
    C

    Contact Detail:

    Culina Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Transport Support Operator

    ✨Tip Number 1

    Familiarise yourself with the Transport Management System (TMS) mentioned in the job description. Understanding how TMS works will give you an edge during interviews, as you'll be able to discuss how you can effectively manage and dispatch loads.

    ✨Tip Number 2

    Brush up on your communication skills, especially in a transport context. Being able to clearly convey information about estimated times of arrival (ETAs) and assist with enquiries will show that you're ready to contribute positively to the team.

    ✨Tip Number 3

    Highlight your attention to detail and ability to work under pressure. Prepare examples from your past experiences where you've successfully managed tight deadlines or ensured accuracy in administrative tasks, as these are crucial for the role.

    ✨Tip Number 4

    Research CML and the Culina Group's culture. Understanding their values and commitment to employee development will help you align your answers during the interview, demonstrating that you're not just looking for any job, but a place where you can thrive.

    We think you need these skills to ace Transport Support Operator

    Attention to Detail
    Administrative Skills
    Communication Skills
    Time Management
    Computer Literacy
    Ability to Work Independently
    Problem-Solving Skills
    Organisational Skills
    Ability to Work Under Pressure
    Prioritisation Skills
    Knowledge of Transport Management Systems (TMS)
    Experience with Document Management Systems
    Customer Service Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Transport Support Operator position. Tailor your application to highlight relevant experience and skills.

    Highlight Relevant Skills: Emphasise your attention to detail, communication skills, and ability to work under pressure in your CV and cover letter. Provide specific examples of how you've demonstrated these skills in previous roles.

    Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in the role and how your background aligns with the company's values and culture. Mention your adaptability and positive attitude as they are key traits for this position.

    Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Transport Support Operator role.

    How to prepare for a job interview at Culina Group

    ✨Show Your Attention to Detail

    As a Transport Support Operator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your accuracy made a difference, such as handling timesheets or managing delivery notes.

    ✨Demonstrate Your Communication Skills

    Excellent communication is key in this role. Practice articulating how you would handle inquiries or communicate ETAs to Customer Services. Use clear and concise language during the interview to showcase your skills.

    ✨Highlight Your Ability to Work Under Pressure

    The job requires working efficiently under pressure. Think of specific instances where you successfully managed tight deadlines or high workloads, and be ready to share these stories during your interview.

    ✨Familiarise Yourself with Relevant Software

    Good computer literacy is essential for this position. Brush up on your knowledge of MS Office, particularly Excel, and be ready to discuss how you've used these tools in previous roles to manage data or streamline processes.

    Transport Support Operator
    Culina Group
    Location: Telford
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    C
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >