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For Companies At a Glance
- Tasks: Manage daily client support operations and resolve queries in a fast-paced environment.
- Company: Leading logistics provider in the UK with a strong reputation.
- Benefits: 12-month fixed-term contract with competitive pay and valuable experience.
- Why this job: Join a dynamic team and enhance your skills while making a real impact.
- Qualifications: Strong communication skills and prior experience in client support roles.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A prominent logistics provider in the UK is seeking a Senior Client Support Administrator for a 12-month fixed-term contract. The ideal candidate will be responsible for daily client support operations, providing exceptional service in a fast-paced environment.
Critical duties include:
- Order management
- Resolving client queries efficiently
- Ensuring quality control and accurate reporting
Strong communication skills and previous experience in a similar role are essential for success in this position.
Senior Client Support Administrator – 12 Month FTC in Shrewsbury employer: Culina Group
Contact Detail:
Culina Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Support Administrator – 12 Month FTC in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for a Senior Client Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your order management skills and think of examples where you've resolved client queries efficiently. We want you to showcase your strong communication skills and previous experience, so practice makes perfect!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. When you find a role that excites you, apply through our website to streamline the process and increase your chances of landing that dream job.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to providing exceptional service, just like you'd do in the role.
We think you need these skills to ace Senior Client Support Administrator – 12 Month FTC in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client support and logistics. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Client Support Administrator role. Share specific examples of how you've resolved client queries or managed orders in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Culina Group
✨Know Your Stuff
Make sure you understand the logistics industry and the specific role of a Senior Client Support Administrator. Brush up on order management processes and common client queries. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively resolved client issues in the past. Think about times when you had to explain complex information clearly or handle difficult conversations. This will demonstrate your ability to provide exceptional service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to situations like managing a high volume of client queries or dealing with an order error. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges the client support team faces. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
