Insurance Executive in Liverpool

Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina, we have a winning culture, where you are valued, challenged, and inspired!

We have an exciting new opportunity to join our Culina Group team as an Insurance Executive on a fixed-term basis. This position is crucial for ensuring the smooth operation of the insurance department and contributing to the company's overall success with managing claims. The Insurance Executive plays a vital role in the insurance department, acting as the primary point of contact between clients and insurance providers. This position requires a strong understanding of insurance products, excellent communication skills, and the ability to work independently and as part of a team.

Key responsibilities of an Insurance Executive:

• Keeping the Motor Insurance Database (MID) up to date with all company vehicles, ensuring they are added and removed from the correct policies.
• Managing relationships between internal businesses and external clients.
• Sending over all invoices from internal systems to our TPA to recover monies from TP Insurance company for non-fault accidents.
• Monitoring motor accidents within the group and ensuring all relevant investigations have been completed and shared with our external partners.
• Providing all relevant documents to solicitors and working with them to ensure they have everything to finalise and make a decision on any outlying claims.
• General administration duties such as managing incoming post and sharing with relevant stakeholders.
• Handling TP complaints and ensuring the TPA maintains regular communication to resolve any issues.
• Sharing insurance documents/certificates with internal businesses and customers.
• Assisting with Employers liability claims and Freight claims.

Qualifications:

• Insurance Industry Knowledge: A thorough understanding of insurance principles, policies, procedures, and various types of coverage (e.g., property, auto, liability, marine, etc.).
• Legal and Regulatory Understanding: Knowledge of relevant laws, regulations, and compliance requirements governing the insurance industry.
• Claims Process Expertise: Experience managing the entire claims lifecycle, from initial notification and investigation to negotiation and settlement.
• Investigation and Fraud Detection: Proficiency in gathering evidence, conducting thorough investigations, and identifying potentially fraudulent claims.
• Risk Assessment: The ability to evaluate risk and determine liability and quantum.
• Litigation Management: Knowledge of the litigation process, including arbitration, mediation, and working with legal counsel or external experts.
• Data Analysis: The ability to analyse claims data to spot trends, assess risk, and propose process improvements.
• Financial Acumen: Competence in estimating costs, setting reserves, and managing budgets related to claims.
• Strong communication skills, customer service & empathy, negotiation skills, attention to detail, IT proficiency.

As part of our drive to make Culina Group a great place to work, we are proud to be an inclusive and diverse organisation committed to employee development and recognising success for hard-working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics.

Benefits include:

• Annual Leave: Competitive holiday entitlement of 25 Days + 8 Bank Holidays.
• Company Bonus: Rewarded through our bonus scheme when we achieve our goals.
• Private Medical Cover: Access to clinically appropriate care via Bupa.
• Pension Scheme: Great contribution of 5% employee and 8% employer.
• Life Assurance: x4 your annual salary.
• Wellness: Access to a confidential telephone counselling and legal information service.
• Eye Care Vouchers: Substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition: Employee of the month and year, special recognition and long service awards.
• Everyday Discounts: Access to over 50 retailer discounts for everyday savings.

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!