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- Tasks: Support customers by managing inquiries and ensuring smooth order processing.
- Company: Culina Logistics is a leading provider of refrigerated supply chain services for food and drink.
- Benefits: Enjoy a vibrant workplace culture, competitive pay, and opportunities for growth.
- Why this job: Join a thriving team where your contributions are valued and you can make a real impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role offers a chance to work in a dynamic environment with a focus on teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina, we have a winning culture; we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!
Culina Logistics have a new opportunity for a Customer Service Administrator.
Customer Service Administrator employer: Culina Group Limited
Contact Detail:
Culina Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the food and drink supply chain, especially in refrigerated logistics. Understanding the specific challenges and requirements of this sector will help you stand out during interviews.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively resolved customer issues in the past. This role requires a strong focus on customer service, so be ready to discuss your approach.
✨Tip Number 3
Research Culina Logistics' company culture and values. Be prepared to discuss how your personal values align with theirs, as they emphasise a winning culture where employees feel valued and inspired.
✨Tip Number 4
Network with current or former employees of Culina Logistics on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to use in your application and interviews.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Culina Logistics and their winning culture. Highlight how your values align with theirs in your application to show that you would be a great fit.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and administration. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your skills but also expresses your enthusiasm for the role. Mention specific examples of how you've excelled in similar positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Culina Group Limited
✨Understand the Company Culture
Before your interview, take some time to research Culina Logistics and their winning culture. Familiarise yourself with their values and how they support their employees. This will help you demonstrate that you align with their ethos during the interview.
✨Showcase Your Communication Skills
As a Customer Service Administrator, strong communication skills are essential. Be prepared to discuss examples of how you've effectively communicated with customers or colleagues in the past. This will highlight your ability to handle customer inquiries professionally.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific situations where you successfully resolved customer issues or improved processes. This will show your practical experience and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This demonstrates your genuine interest in the position and the company.
