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For Companies At a Glance
- Tasks: Engage with customers, design solutions, and lead technical discussions to ensure successful outcomes.
- Company: Join CUJO AI, a leader in secure and intelligent connectivity.
- Benefits: Flexible work options, performance bonuses, and training opportunities for career growth.
- Other info: Remote-friendly role with dynamic team gatherings and excellent career advancement potential.
- Why this job: Be a trusted advisor and shape the future of technology while making a real impact.
- Qualifications: 10+ years in technical roles, strong networking and cloud services background.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Customer Solution Architect to join our Delivery team in the UK, supporting customers across EMEA and AMER. This role is a key technical position supporting pre‑sales, technical evaluations, integrations, and customer onboarding. You will work closely with prospective and new customers to understand their needs, demonstrate CUJO AI products, and ensure successful end‑to‑end solution delivery. As a Senior CSA, you will act as a trusted technical advisor, bridging customer requirements with CUJO AI’s products and internal teams. You will collaborate closely with Sales, Product, Engineering, and Delivery to drive successful customer outcomes from pre‑sales through onboarding and long‑term adoption. This role reports to the EMEA Delivery team leadership.
Location: Remote‑friendly. While we ideally seek to fill the role in the UK, candidates based in other European countries will also be considered.
In This Role, You Will:
- Engage with customers to understand business and technical requirements and present CUJO AI solutions.
- Design and integrate CUJO AI products (Cloud, Firmware, APIs and SDKs) into customer environments.
- Lead technical workshops, architecture discussions, solution evaluations and proof‑of‑concept evaluations.
- Deliver tailored demos and architecture walkthroughs.
- Lead proof‑of‑concepts and technical evaluations.
- Collaborate with Sales, Product, Engineering, and Delivery teams to align on customer needs.
- Contribute to technical documentation, best practices, and solution standards.
- Educate customers and partners on CUJO AI technologies and architectures.
- Ensure a smooth transition from pre‑sales to onboarding and delivery.
- Support RFP, RFIs and help position CUJO AI against competitors.
Requirements
What We’re Looking For:
- Strong technical background in networking, cloud services (preferably AWS), and cybersecurity.
- 10+ years of combined experience in senior technical roles within large ISPs/NSPs or comparable service provider environments.
- Proven experience in customer‑facing technical roles (Solutions Architecture, Pre‑Sales Engineering, Technical Consulting).
- Excellent communication, presentation, and documentation skills.
- Proven ability to lead complex technical discussions and solution evaluation.
- Experience with API and Mobile SDK integrations, cloud infrastructure, and firmware is highly desirable.
- Ability to collaborate effectively across EMEA and AMER teams.
- Strong problem‑solving skills and proactive mindset.
- Strong stakeholder management capabilities.
- Fluency in English (spoken and written).
What Will Make You Stand Out:
- Proven track record of driving customer outcomes, not just successful implementations.
- Experience influencing product roadmap and priorities through customer feedback.
- Ability to operate as a trusted advisor to CISOs, senior technical leaders, and executives.
- A deep commitment to customer experience, thinking beyond deployment to own and improve the end‑to‑end customer journey and drive long‑term customer success.
Why Join CUJO AI?
- Flexible Work – Hybrid or fully remote options based on location.
- Team Gatherings – Annual company‑wide kickoff events and ongoing team activities.
- Career Growth – Training bonuses for AWS certifications and other learning opportunities.
- Performance Bonuses – Company‑wide annual bonus program.
- Referral Rewards – Earn up to €1,000 for referring new hires.
At CUJO AI, we’re not just building technology—we’re shaping the future of secure and intelligent connectivity. If you’re a driven engineer who thrives in dynamic environments and loves building impactful systems, we’d love to hear from you. Apply by January 6, 2025 – but don’t wait! We’ll hire as soon as we find the right person. Apply via our recruitment portal. For questions, email us at careers@cujo.com.
Senior Customer Solution Architect employer: CUJO AI
Contact Detail:
CUJO AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Solution Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Senior Customer Solution Architect role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your previous successes in customer-facing technical roles. This will help you demonstrate your expertise and how you can drive customer outcomes at CUJO AI.
✨Tip Number 3
Practice makes perfect! Get ready for those technical discussions by rehearsing common questions and scenarios you might face during interviews. Being well-prepared will help you shine as a trusted advisor during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the CUJO AI team and contributing to our mission.
We think you need these skills to ace Senior Customer Solution Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Customer Solution Architect role. Highlight your relevant experience in networking, cloud services, and customer-facing technical roles. We want to see how your skills align with what we’re looking for!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical expertise! Include specific examples of your experience with APIs, cloud infrastructure, and cybersecurity. We love seeing how you’ve tackled complex technical challenges in the past.
Communicate Clearly: Your written communication is key! Make sure your application is clear, concise, and free of jargon. We appreciate well-structured documents that convey your ideas effectively, so take the time to proofread before hitting send.
Apply Through Our Website: We encourage you to apply directly through our recruitment portal. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at CUJO AI
✨Know Your Tech Inside Out
As a Senior Customer Solution Architect, you'll need to demonstrate a strong technical background. Brush up on your knowledge of networking, cloud services (especially AWS), and cybersecurity. Be ready to discuss how these technologies can be integrated into customer environments.
✨Prepare for Customer Engagement Scenarios
Think about potential customer scenarios you might face. Prepare to discuss how you would engage with customers to understand their business and technical requirements. Practise articulating how CUJO AI solutions can meet those needs effectively.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to lead complex technical discussions. Share examples from your past experiences where you've successfully navigated challenges or led proof-of-concept evaluations. This will highlight your proactive mindset and problem-solving abilities.
✨Demonstrate Collaboration and Communication
Since this role involves working closely with various teams, emphasise your collaboration skills. Prepare to discuss how you've worked with Sales, Product, Engineering, and Delivery teams in the past to drive successful customer outcomes. Strong communication is key!