Sales Support Executive
Sales Support Executive

Sales Support Executive

Woking Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support sales by managing admin tasks, logistics, and communication with distributors.
  • Company: Cuisinart designs innovative kitchen products for modern living and enjoyable cooking experiences.
  • Benefits: Enjoy a competitive salary, dynamic team environment, and growth opportunities.
  • Why this job: Join a collaborative culture focused on customer satisfaction and impactful product launches.
  • Qualifications: Previous sales support experience preferred; strong communication and organisational skills required.
  • Other info: Fluency in English is essential; familiarity with EMEA or APAC regions is a plus.

The predicted salary is between 30000 - 42000 £ per year.

About Us: The world is always changing and so is the way we live and the way we eat. Our homes are changing too, reflecting our changing lives. Our kitchens are no longer just for food preparation, but a meeting place, a hang-out, a place to relax, to share, to eat and enjoy. A place of moments and memories. At Cuisinart our aim is to design products that make good food easier and more enjoyable to make at home. From the everyday pleasures like making fresh coffee, tea or toast, to healthy soups and grilled paninis. From adventurous fine dining and barbecues to salads, dips and smoothies and for those occasional treats like ice-cream, waffles and pancakes. We can help whatever the occasion. From the everyday to the special gathering, from the healthy snack to the indulgent treat and from the ‘in a rush’ to the ‘take your time’.

Job Overview: We are looking for a highly motivated and organized Sales Support professional to join our team, focusing on the EMEA (Europe, Middle East, and Africa) and APAC (Asia-Pacific) regions for our small domestic appliance’s product line. In this role, you will support the sales team by managing administrative tasks, coordinating logistics, and ensuring smooth communication with export distributors, and internal teams to drive sales growth and customer satisfaction.

Key Responsibilities:

  • Customer & Distributor Communication: Act as the main point of contact for distributors and internal teams, providing timely updates and resolving inquiries related to product availability, pricing, and order fulfilment. Manage customer feedback, report issues, and coordinate with relevant departments (e.g., product management, logistics) for resolution.
  • Sales Reporting & Analysis: Track and analyse sales data, customer trends, and market intelligence to support regional sales strategies. Prepare regular sales performance reports and provide insights to the sales team and management.
  • Logistics & Order Coordination: Develop line level annual product forecasts for all focus export customers, monitor historical attainment and adjust. Work with Head Of Logistics to ensure forecasts feed into overall demand planning & vendor order management. Work closely with central sales teams to ensure orders are processed efficiently and delivered on time to customers and distributors. Help coordinate the scheduling of shipments through central logistics teams, managing any potential delays or issues proactively.
  • Product Knowledge & Training: Gain a strong understanding of the Cuisinart product range to effectively support the sales team and customers. Support product training sessions for distributors and EMEA & APAC.
  • Sales Support Projects: Support regional sales campaigns, product launches, and marketing initiatives. Assist in the creation of promotional materials and sales collateral to support marketing efforts in both regions.
  • Cross-functional Collaboration: Collaborate with the product management, logistics, and marketing teams to ensure alignment and success in driving sales. Ensure the smooth flow of information between the sales team and other departments to resolve customer issues quickly and effectively.

Qualifications:

  • Experience: Previous experience in a sales support or customer service role, ideally within the consumer durables industry. Familiarity with the EMEA or APAC regions would be an advantage but not mandatory.
  • Skills & Competencies: Strong communication and interpersonal skills, able to work cross-functionally and with customers from diverse backgrounds. Excellent organizational skills and attention to detail with the ability to manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Knowledge of CRM tools is a plus.
  • Languages: Fluency in English is required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic, international team.
  • Growth potential in the small domestic appliances market.
  • A collaborative and supportive work environment.

Sales Support Executive employer: Cuisinart

Cuisinart is an exceptional employer, offering a vibrant and collaborative work culture that values innovation and teamwork. As a Sales Support Executive, you will enjoy competitive salary and benefits, along with ample opportunities for professional growth within the dynamic small domestic appliances market. Located in a diverse international setting, you'll be part of a team that not only supports your development but also fosters meaningful connections through shared moments and experiences.
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Contact Detail:

Cuisinart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Support Executive

✨Tip Number 1

Familiarise yourself with Cuisinart's product range and their unique selling points. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.

✨Tip Number 2

Network with professionals in the consumer durables industry, especially those who have experience in sales support roles. Engaging with them can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Brush up on your organisational skills by practising how to manage multiple tasks efficiently. Consider using tools or apps that can help you stay organised, as this is a key competency for the role.

✨Tip Number 4

Prepare to discuss your experience with CRM tools and Microsoft Office Suite during the interview. Being able to articulate your proficiency in these areas will set you apart from other candidates.

We think you need these skills to ace Sales Support Executive

Strong Communication Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Sales Reporting and Analysis
Logistics Coordination
Customer Service Experience
Proficiency in Microsoft Office Suite
Knowledge of CRM Tools
Ability to Manage Multiple Tasks
Cross-functional Collaboration
Problem-Solving Skills
Understanding of EMEA and APAC Markets
Product Knowledge

Some tips for your application 🫡

Understand the Company: Familiarise yourself with Cuisinart's product range and their mission. Highlight your understanding of how their products enhance everyday life in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in sales support or customer service, especially within the consumer durables industry. Emphasise any familiarity with the EMEA or APAC regions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and organisational abilities. Mention specific examples of how you've successfully managed multiple tasks in a fast-paced environment.

Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office Suite and any experience with CRM tools. Mention your attention to detail and ability to work cross-functionally, as these are key for the role.

How to prepare for a job interview at Cuisinart

✨Know the Product Range

Familiarise yourself with Cuisinart's product line before the interview. Understanding the features and benefits of their appliances will help you demonstrate your enthusiasm and ability to support the sales team effectively.

✨Highlight Your Communication Skills

Since the role involves acting as a point of contact for distributors and internal teams, be prepared to discuss your previous experiences in customer service or sales support. Share examples that showcase your strong communication and interpersonal skills.

✨Demonstrate Organisational Skills

The job requires excellent organisational abilities. Be ready to talk about how you manage multiple tasks and prioritise effectively in a fast-paced environment. Consider sharing specific tools or methods you use to stay organised.

✨Showcase Your Analytical Abilities

As the role involves tracking and analysing sales data, be prepared to discuss any experience you have with sales reporting or market analysis. Highlight your proficiency in Microsoft Excel and any CRM tools you've used to support sales strategies.

Sales Support Executive
Cuisinart
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  • Sales Support Executive

    Woking
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-04-19

  • C

    Cuisinart

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