At a Glance
- Tasks: Check guests in and out, manage bookings, and provide top-notch customer service.
- Company: Flodigarry Hotel, a family-run gem on the stunning Isle of Skye.
- Benefits: Enjoy 50% off food, gym access, paid breaks, and live-in accommodation.
- Other info: Full training provided with opportunities for career progression.
- Why this job: Join a fun team and create unforgettable experiences for guests in a breathtaking location.
- Qualifications: Passion for hospitality and strong communication skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
About the Flodigarry Hotel: The Flodigarry Hotel is a small, family run hotel situated in the small village of Flodigarry, on the Isle of Skye. The Hotel is surrounded by private grounds all of which looks out to one of the most breath-taking views Scotland has to offer. The Isle of Skye is an incredibly popular holiday destination with people visiting from around the world. It is important that the successful candidate is comfortable working in a fast paced environment but most importantly shares our goal, providing guests with our famous highland hospitality we are known for, ensuring they leave with incredible memories of their experience.
Receptionist Duties include:
- 5 set shifts a week on reception, alternating between morning shifts and afternoon/evening shifts
- Morning shifts consist of checking guests out of the hotel, taking room billing payments and supporting balancing of tills for the end of day
- Afternoon shifts consist of checking guests in to the hotel, helping with luggage, advising guests on hotel amenities, breakfast and dinner service timings
- All shifts consist of taking payments for advance bookings, dealing with guest enquiries via email, telephone, face to face, dinner bookings, liaising with the Restaurant Manager and restaurant team, the Reception Manager and colleagues across other departments
- Using reception databases such as Reslynx Res-Diary, Trust Payments, Lightspeed etc.
Skills/Qualities Required:
- Experience is preferred, although not essential as full training will be provided
- Passion and a genuine interest in hospitality
- Reliable and trustworthy
- Comfortable working days and nights
- Guest focused
- Great attention to detail
- Strong communication
- Ability to work under pressure
- Excellent time management and ability to prioritise tasks
- Confident working independently
- Ability to follow instructions
The Benefits of Working at the Flodigarry Hotel:
- Skye Gym Membership – 24hr access
- 50% Staff Food and Beverage Discount
- High Quality Live in Accommodation available (5 minute walk from hotel)
- Weekly Pay, making it easier for you to manage your finances
- Paid breaks and free quality meals on shift
- Open 365 days a year
- Certified training courses with opportunities to progress
- Professional state of the art equipment in all departments
- A chance to live and work on the beautiful Isle of Skye!
If you are interested in joining our fun, friendly, hardworking team, please apply now or for further information, please contact m.woroniecka@flodigarry.co.uk
Receptionist in Portree employer: Cuillin Hills Hotel
The Flodigarry Hotel is an exceptional employer, offering a unique opportunity to work in a stunning location on the Isle of Skye, surrounded by breathtaking views and a vibrant community. With a strong focus on highland hospitality, employees benefit from a supportive work culture, comprehensive training, and opportunities for career progression, all while enjoying perks such as gym membership, staff discounts, and quality live-in accommodation. Join our friendly team and create unforgettable experiences for guests in one of Scotland's most sought-after destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Portree
✨Tip Number 1
Get to know the Flodigarry Hotel inside out! Familiarise yourself with their services and the local area. This way, when you chat with them, you can show off your knowledge and passion for hospitality.
✨Tip Number 2
Practice your communication skills! Whether it’s face-to-face or over the phone, being able to engage with guests is key. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet the team or have an interview, let your passion for hospitality shine through. A genuine smile and positive attitude can go a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist in Portree
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your genuine interest in hospitality shine through. Share any experiences or stories that highlight your love for providing great service and making guests feel welcome.
Tailor Your Application:Make sure to customise your application to fit the role of a receptionist at Flodigarry Hotel. Mention specific skills from the job description, like your attention to detail and ability to work under pressure, to show us you’re the perfect fit.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Flodigarry Hotel!
How to prepare for a job interview at Cuillin Hills Hotel
✨Know the Hotel Inside Out
Before your interview, take some time to research the Flodigarry Hotel. Familiarise yourself with its history, amenities, and the unique experiences it offers guests. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Showcase Your Hospitality Passion
During the interview, express your enthusiasm for hospitality. Share any relevant experiences, even if they are from different sectors, that demonstrate your ability to provide excellent customer service. Remember, it's all about making guests feel welcome and valued!
✨Prepare for Role-Specific Questions
Expect questions related to the specific duties of a receptionist, such as handling guest inquiries or managing bookings. Think of examples from your past experiences where you've successfully dealt with similar situations, showcasing your problem-solving skills and attention to detail.
✨Practice Good Communication Skills
As a receptionist, strong communication is key. During the interview, practice clear and concise responses. Make sure to listen carefully to the interviewer's questions and engage with them. This will demonstrate your ability to communicate effectively with both guests and colleagues.
