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- Tasks: Engage and qualify prospects through calls, emails, and LinkedIn outreach.
- Company: Join Cue, an innovative AI-powered customer service company.
- Benefits: Base salary plus commission, remote work, and unlimited leave.
- Why this job: Be part of a mission to revolutionise customer service for businesses.
- Qualifications: 1-2 years in outbound sales or similar experience preferred.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
Cue is an AI powered customer service company designed to help businesses automate their customer interactions and improve customer experience. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects who fit our ideal customer profile. You will play a key role in driving top-of-funnel activity, working closely with our Account Executives to ensure meetings are high-quality, attended, and convert into revenue.
Key Responsibilities
- Outbound Prospecting
- Conduct high-volume outbound outreach (calls, personalised emails, LinkedIn).
- Research and map target accounts within specific ICPs, identifying key decision-makers.
- Use prospecting tools and sector-specific resources to create targeted outreach lists.
- Qualify prospects against defined criteria, focusing on budget, authority, need, and timing.
- Nurture relationships with prospects over time to move them into sales-ready conversations.
- Book meetings that are attended and qualified, with clear context for AEs.
- Prepare Account Executives with detailed background on the prospect’s current situation, challenges, and priorities.
- Participate in regular pipeline review and feedback sessions with AEs to continuously improve lead quality.
- Maintain accurate and detailed records in HubSpot and other software tools.
- Track all prospecting activity, call notes, and qualification details.
- Provide feedback on outreach messaging, market response, and prospect trends.
KPIs & Success Measures
- 20 Meetings booked, attended, and qualified.
- Minimum 75 quality outbound calls/day.
- 50 personalised outbound emails/day (quality over quantity).
- Conversion rate: minimum 80% of booked meetings attended and qualified.
- Consistent pipeline contribution aligned with monthly revenue targets.
- AE feedback on handover quality included in performance evaluation.
Requirements
- 1–2 years in an outbound-focused role (SDR, BDR, telesales, or similar) OR demonstrable experience engaging prospects in a fast-paced sales environment.
- Welcome candidates looking to move into SaaS from industries including recruitment and remote sales.
- Strong phone presence and excellent written communication skills.
- Resilient, coachable, and eager to learn.
- Comfortable working in a metrics-driven environment.
Perks
- Base salary plus commission.
- Remote work.
- Unlimited leave - Take leave when you need with our unlimited leave policy.
Sales Development Representative in Watford employer: Cue
Contact Detail:
Cue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative in Watford
✨Tip Number 1
Get your research game on! Before you even think about reaching out, dive deep into understanding the companies and decision-makers you're targeting. This will help you tailor your approach and show that you genuinely care about their needs.
✨Tip Number 2
Personalise your outreach! Whether it's a call or an email, make sure to add a personal touch. Mention something specific about their business or recent news to grab their attention and make them feel valued.
✨Tip Number 3
Follow up like a pro! Don’t just send one email and hope for the best. Keep the conversation going with thoughtful follow-ups that remind them of your value without being pushy.
✨Tip Number 4
Use our website to apply! We’re all about making the application process smooth and easy. Plus, it shows you’re serious about joining our mission to revolutionise customer service!
We think you need these skills to ace Sales Development Representative in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Development Representative role. Highlight your relevant experience in outbound sales and how it aligns with our mission at Cue. We want to see how you can contribute to making great customer service easy!
Show Off Your Communication Skills: Since this role requires excellent written communication, ensure your application is clear, concise, and free of errors. Use a friendly tone that reflects your personality, as we value authenticity and connection in our team.
Demonstrate Your Research Skills: In your application, mention any specific tools or methods you've used for prospecting and research. This shows us you're proactive and understand the importance of identifying key decision-makers in the sales process.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Cue and our culture!
How to prepare for a job interview at Cue
✨Know Your Product Inside Out
Before the interview, make sure you understand Cue's AI-powered customer service solutions. Familiarise yourself with how they automate customer interactions and improve experiences. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Master the Art of Prospecting
Since this role is all about outbound sales, brush up on your prospecting skills. Be ready to discuss your strategies for identifying and engaging potential customers. Think of examples from your past experience where you successfully qualified leads and how you nurtured those relationships.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview to assess your phone presence and communication skills. Practice common sales scenarios, like cold calling or handling objections. This will help you demonstrate your ability to engage prospects effectively and showcase your resilience.
✨Show Your Metrics-Driven Mindset
Be prepared to discuss your experience in a metrics-driven environment. Highlight specific KPIs you've met in previous roles, such as the number of calls made or meetings booked. This will show that you understand the importance of performance and are ready to contribute to Cue's success.