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- Tasks: Engage and qualify prospects through calls, emails, and LinkedIn outreach.
- Company: Join Cue, an innovative AI-powered customer service company.
- Benefits: Base salary plus commission, remote work, and unlimited leave.
- Why this job: Be part of a mission to revolutionise customer service for businesses.
- Qualifications: 1-2 years in outbound sales or similar experience required.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 30000 - 48000 £ per year.
Cue is an AI powered customer service company designed to help businesses automate their customer interactions and improve customer experience. Whether it is automating routine queries, engaging customers the moment they reach out, sending updates that get noticed, or guiding them through personalised journeys, Cue gives businesses the tools to deliver service that is fast, personal, and scalable. We are on a mission to make great customer service easy for every business.
We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects who fit our ideal customer profile. You will play a key role in driving top-of-funnel activity, working closely with our Account Executives to ensure meetings are high-quality, attended, and convert into revenue.
Key Responsibilities- Outbound Prospecting
- Conduct high-volume outbound outreach (calls, personalised emails, LinkedIn).
- Research and map target accounts within specific ICPs, identifying key decision-makers.
- Use prospecting tools and sector-specific resources to create targeted outreach lists.
- Qualify prospects against defined criteria, focusing on budget, authority, need, and timing.
- Nurture relationships with prospects over time to move them into sales-ready conversations.
- Book meetings that are attended and qualified, with clear context for AEs.
- Prepare Account Executives with detailed background on the prospect’s current situation, challenges, and priorities.
- Participate in regular pipeline review and feedback sessions with AEs to continuously improve lead quality.
- Maintain accurate and detailed records in HubSpot and other software tools.
- Track all prospecting activity, call notes, and qualification details.
- Provide feedback on outreach messaging, market response, and prospect trends.
- 20 Meetings booked, attended, and qualified.
- Minimum 75 quality outbound calls/day.
- 50 personalised outbound emails/day (quality over quantity).
- Conversion rate: minimum 80% of booked meetings attended and qualified.
- Consistent pipeline contribution aligned with monthly revenue targets.
- AE feedback on handover quality included in performance evaluation.
- 1–2 years in an outbound-focused role (SDR, BDR, telesales, or similar) OR demonstrable experience engaging prospects in a fast-paced sales environment.
- Welcome candidates looking to move into SaaS from industries including recruitment and remote sales.
- Strong phone presence and excellent written communication skills.
- Resilient, coachable, and eager to learn.
- Comfortable working in a metrics-driven environment.
- Base salary plus commission.
- Remote work.
- Unlimited leave - Take leave when you need with our unlimited leave policy.
Sales Development Representative employer: Cue
Contact Detail:
Cue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know Cue inside out! Familiarise yourself with our AI-powered customer service solutions and how they can transform businesses. This knowledge will help you engage prospects more effectively and show them why they need us.
✨Tip Number 2
Leverage LinkedIn like a pro! Connect with potential clients and decision-makers, and don’t be shy about sending personalised messages. A little research goes a long way in making your outreach stand out.
✨Tip Number 3
Keep track of your calls and emails. Use HubSpot or any other tools to log your activities and insights. This not only helps you stay organised but also allows you to refine your approach based on what works best.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our mission to make great customer service easy for every business.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Sales Development Representative role. Highlight your relevant experience and skills that align with our mission at Cue. This shows us you’re genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and how it relates to the job. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Cue
✨Know Your Product Inside Out
Before the interview, make sure you understand Cue's AI-powered customer service solutions. Familiarise yourself with how it automates customer interactions and improves experiences. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Master the Art of Prospecting
Since this role is all about outbound prospecting, be prepared to discuss your strategies for identifying and engaging potential customers. Think of examples from your past experience where you successfully qualified leads and nurtured relationships. This will demonstrate your proactive approach and ability to drive top-of-funnel activity.
✨Showcase Your Communication Skills
As a Sales Development Representative, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a mock call or email to demonstrate your written and verbal skills during the interview. This will highlight your suitability for the role.
✨Be Metrics-Driven
The job description mentions specific KPIs like meetings booked and calls made. Be ready to discuss how you've met or exceeded similar targets in previous roles. Sharing quantifiable achievements will show that you're results-oriented and comfortable working in a metrics-driven environment.