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For Companies At a Glance
- Tasks: Engage and qualify prospects through calls, emails, and LinkedIn outreach.
- Company: Join Cue, an innovative AI-powered customer service company.
- Benefits: Base salary plus commission, remote work, and unlimited leave.
- Why this job: Be part of a mission to revolutionise customer service for businesses.
- Qualifications: 1-2 years in outbound sales or similar experience required.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
Cue is an AI powered customer service company designed to help businesses automate their customer interactions and improve customer experience. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects who fit our ideal customer profile. You will play a key role in driving top-of-funnel activity, working closely with our Account Executives to ensure meetings are high-quality, attended, and convert into revenue.
Key Responsibilities
- Outbound Prospecting
- Conduct high-volume outbound outreach (calls, personalised emails, LinkedIn).
- Research and map target accounts within specific ICPs, identifying key decision-makers.
- Use prospecting tools and sector-specific resources to create targeted outreach lists.
- Qualify prospects against defined criteria, focusing on budget, authority, need, and timing.
- Nurture relationships with prospects over time to move them into sales-ready conversations.
- Book meetings that are attended and qualified, with clear context for AEs.
- Prepare Account Executives with detailed background on the prospect’s current situation, challenges, and priorities.
- Participate in regular pipeline review and feedback sessions with AEs to continuously improve lead quality.
- Maintain accurate and detailed records in HubSpot and other software tools.
- Track all prospecting activity, call notes, and qualification details.
- Provide feedback on outreach messaging, market response, and prospect trends.
KPIs & Success Measures
- 20 Meetings booked, attended, and qualified.
- Minimum 75 quality outbound calls/day.
- 50 personalised outbound emails/day (quality over quantity).
- Conversion rate: minimum 80% of booked meetings attended and qualified.
- Consistent pipeline contribution aligned with monthly revenue targets.
- AE feedback on handover quality included in performance evaluation.
Requirements
- 1–2 years in an outbound-focused role (SDR, BDR, telesales, or similar) OR demonstrable experience engaging prospects in a fast-paced sales environment.
- Welcome candidates looking to move into SaaS from industries including recruitment and remote sales.
- Strong phone presence and excellent written communication skills.
- Resilient, coachable, and eager to learn.
- Comfortable working in a metrics-driven environment.
Perks
- Base salary plus commission.
- Remote work.
- Unlimited leave - Take leave when you need with our unlimited leave policy.
Sales Development Representative in Ipswich employer: Cue
Contact Detail:
Cue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative in Ipswich
✨Tip Number 1
Get your research game on! Before you reach out to prospects, dive deep into their business. Understand their pain points and how Cue can help them. This way, your outreach will feel personal and relevant.
✨Tip Number 2
Don’t just send generic emails! Craft personalised messages that speak directly to the prospect's needs. Use their name, mention their company, and highlight how Cue can solve their specific challenges.
✨Tip Number 3
Follow up like a pro! If you don’t hear back after your first outreach, don’t be shy about sending a follow-up. Sometimes it takes a few nudges to get a conversation started, so keep it friendly and persistent.
✨Tip Number 4
Use our website to apply! We’re all about making the application process smooth. Plus, it shows you’re keen on joining us at Cue. So, don’t hesitate – hit that apply button and let’s get the ball rolling!
We think you need these skills to ace Sales Development Representative in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Development Representative role. Highlight your relevant experience in outbound sales and how it aligns with our mission at Cue. We want to see how you can contribute to making great customer service easy!
Showcase Your Communication Skills: Since this role requires excellent written communication, ensure your application is clear, concise, and free of errors. Use a friendly tone that reflects your personality, as we value authenticity and connection in our team.
Highlight Your Metrics-Driven Mindset: We love candidates who thrive in a metrics-driven environment! Include any specific KPIs you've achieved in previous roles, like meetings booked or conversion rates, to demonstrate your ability to drive results.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cue
✨Know Your Product Inside Out
Before the interview, make sure you understand Cue's AI-powered customer service solutions. Familiarise yourself with how it automates customer interactions and improves experiences. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Prepare for Role-Specific Questions
Expect questions about outbound prospecting and how you would identify and engage potential customers. Think of examples from your past experience where you've successfully qualified leads or nurtured relationships. Be ready to discuss your approach to meeting KPIs like booking meetings and making calls.
✨Showcase Your Communication Skills
As a Sales Development Representative, strong communication is key. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your phone presence and written skills by engaging in a mock call or email scenario if prompted.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for prospecting, or how success is measured in the role. This shows that you're not only interested in the position but also in how you can contribute to the team's success.