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For Companies At a Glance
- Tasks: Engage and qualify prospects through calls, emails, and LinkedIn outreach.
- Company: Join Cue, an innovative AI-powered customer service company.
- Benefits: Base salary plus commission, remote work, and unlimited leave.
- Why this job: Be part of a mission to revolutionise customer service for businesses.
- Qualifications: 1-2 years in outbound sales or similar experience required.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
Cue is an AI powered customer service company designed to help businesses automate their customer interactions and improve customer experience. We are on a mission to make great customer service easy for every business. We are looking for a driven and motivated Outbound Sales Development Representative. This is a proactive outbound role, responsible for identifying, engaging, and qualifying prospects who fit our ideal customer profile. You will play a key role in driving top-of-funnel activity, working closely with our Account Executives to ensure meetings are high-quality, attended, and convert into revenue.
Key Responsibilities
- Outbound Prospecting
- Conduct high-volume outbound outreach (calls, personalised emails, LinkedIn).
- Research and map target accounts within specific ICPs, identifying key decision-makers.
- Use prospecting tools and sector-specific resources to create targeted outreach lists.
- Qualify prospects against defined criteria, focusing on budget, authority, need, and timing.
- Nurture relationships with prospects over time to move them into sales-ready conversations.
- Book meetings that are attended and qualified, with clear context for AEs.
- Prepare Account Executives with detailed background on the prospect’s current situation, challenges, and priorities.
- Participate in regular pipeline review and feedback sessions with AEs to continuously improve lead quality.
- Maintain accurate and detailed records in HubSpot and other software tools.
- Track all prospecting activity, call notes, and qualification details.
- Provide feedback on outreach messaging, market response, and prospect trends.
KPIs & Success Measures
- 20 Meetings booked, attended, and qualified.
- Minimum 75 quality outbound calls/day.
- 50 personalised outbound emails/day (quality over quantity).
- Conversion rate: minimum 80% of booked meetings attended and qualified.
- Consistent pipeline contribution aligned with monthly revenue targets.
- AE feedback on handover quality included in performance evaluation.
Requirements
- 1–2 years in an outbound-focused role (SDR, BDR, telesales, or similar) OR demonstrable experience engaging prospects in a fast-paced sales environment.
- Welcome candidates looking to move into SaaS from industries including recruitment and remote sales.
- Strong phone presence and excellent written communication skills.
- Resilient, coachable, and eager to learn.
- Comfortable working in a metrics-driven environment.
Perks
- Base salary plus commission.
- Remote work.
- Unlimited leave - Take leave when you need with our unlimited leave policy.
Sales Development Representative in Basingstoke employer: Cue
Contact Detail:
Cue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative in Basingstoke
✨Tip Number 1
Get to know your prospects! Research their business and understand their pain points. This way, when you reach out, you can tailor your message to show how Cue can solve their specific challenges.
✨Tip Number 2
Don’t just send generic emails. Personalise your outreach by mentioning something relevant about the prospect’s company or recent news. It shows you care and increases your chances of getting a response!
✨Tip Number 3
Follow up like a pro! If you don’t hear back after your first outreach, don’t be afraid to send a friendly reminder. Persistence is key in sales, and it often pays off!
✨Tip Number 4
Use our website to apply! We’re all about making the application process smooth and easy. Plus, you’ll get a chance to showcase your skills directly to us, which is always a bonus!
We think you need these skills to ace Sales Development Representative in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Development Representative role. Highlight your relevant experience in outbound sales and showcase how your skills align with our mission at Cue.
Show Off Your Communication Skills: Since this role requires excellent written communication, ensure your application is clear, concise, and free of errors. Use a friendly tone that reflects your personality while remaining professional.
Demonstrate Your Research Skills: In your application, mention any specific tools or methods you’ve used for prospecting and research. This shows us you’re proactive and understand the importance of identifying key decision-makers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cue
✨Know Your Product Inside Out
Before the interview, make sure you understand Cue's AI-powered customer service solutions. Familiarise yourself with how it automates customer interactions and improves experiences. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Master the Art of Prospecting
Since the role focuses on outbound prospecting, prepare to discuss your strategies for identifying and engaging potential customers. Think about specific tools you've used or methods you've implemented in previous roles. Be ready to share examples that highlight your success in booking meetings and qualifying leads.
✨Showcase Your Communication Skills
As a Sales Development Representative, strong communication is key. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your phone presence and written communication skills by asking insightful questions and responding thoughtfully to their queries.
✨Be Metrics-Driven
This role is all about numbers, so come prepared to discuss your past performance metrics. Highlight your experience with KPIs like call volume, meeting conversion rates, and any other relevant statistics. Showing that you understand the importance of data in driving sales success will impress your interviewers.