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- Tasks: Deliver exceptional customer experiences and support with lens and frame selection.
- Company: Join Cubitts, a pioneer in transforming the optical industry for better spectacles.
- Benefits: Enjoy complimentary spectacles, discounts, paid time off, and health subscriptions.
- Why this job: Be part of a mission to innovate and improve the spectacles experience while working in an inclusive culture.
- Qualifications: 1 year retail experience, excellent communication skills, and a passion for aesthetics and sustainability.
- Other info: This is a permanent, part-time role based in Cambridge, offering £12.60 per hour.
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).
Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
The role:
- Delivering exceptional customer experience
- To support dispensing activities
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfectly fitting frames
Who you are:
- Aligned to and inspire our Company Brand Values
- 1 year retail experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- Passionate about sustainability, reducing waste and protecting the environment
- A genuine passion for spectacles, including their design and history
- You work in a way that’s aligned with our core values
Values
Pioneers
- Proactively embraces innovation, takes initiative, and remains positive while continuously learning and adapting to challenges.
Proud
- Takes pride in consistently delivering high-quality work, striving for excellence, and inspiring others by going above and beyond.
For all
- Humble, empathetic, and team-oriented, they prioritise shared goals, communicate openly, support others beyond their role, and celebrate the strengths of those around them.
Some nice things you’ll get
- Complimentary spectacles, eye examinations and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Aviva life assurance and Digicare+
- Subscription to Champion Health
- Unlimited You Can Now Business Skills Training
At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves.
We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.
Contract
- Type: Permanent, Part Time 24 hours
- Location: Cubitts Cambridge
- Salary: £12.60 per hour
- Job grade: Associate Lvl 1
#J-18808-Ljbffr
Retail Assistant - Cambridge employer: Cubitts
Contact Detail:
Cubitts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Cambridge
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and the history of spectacles. This knowledge will not only impress during your interview but also demonstrate your genuine passion for the industry, which is crucial for this role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've delivered exceptional experiences in previous roles. Be ready to discuss how you can apply these skills to enhance customer satisfaction at Cubitts.
✨Tip Number 3
Align your personal values with those of Cubitts. Think about how you can demonstrate being a Pioneer, Proud, and For All in your interactions, as this alignment is key to fitting into their company culture.
✨Tip Number 4
Prepare to discuss sustainability and how it relates to your work ethic. Given Cubitts' commitment to reducing waste and protecting the environment, showing your passion for these issues will set you apart from other candidates.
We think you need these skills to ace Retail Assistant - Cambridge
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Cubitts' core values: Pioneer, Proud, and For All. Reflect these values in your application by providing examples of how you embody them in your previous experiences.
Tailor Your CV: Make sure your CV highlights relevant retail experience and skills that align with the job description. Emphasise your customer service abilities, attention to detail, and any experience related to spectacles or fashion.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your passion for spectacles but also demonstrates your understanding of the optical industry. Mention specific reasons why you want to work at Cubitts and how you can contribute to their mission.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your enthusiasm for the position and your ability to connect with customers.
How to prepare for a job interview at Cubitts
✨Show Your Passion for Spectacles
Make sure to express your genuine interest in spectacles, their design, and history during the interview. This will demonstrate that you align with the company's values and are excited about the role.
✨Emphasise Your Customer Service Skills
Highlight your experience in delivering exceptional customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the Retail Assistant position.
✨Demonstrate Alignment with Core Values
Familiarise yourself with the company's core values: Pioneer, Proud, and For All. Be prepared to discuss how you embody these values in your work and how they resonate with your personal beliefs.
✨Prepare for a Busy Environment
Since the role involves thriving in a busy environment, think of examples from your past experiences where you've successfully managed multiple tasks or responsibilities. This will show that you're ready for the fast-paced nature of the job.
