At a Glance
- Tasks: Deliver exceptional customer experiences and support with lens and frame selection.
- Company: Join Cubitts, a pioneer in transforming the optical industry for better spectacles.
- Benefits: Enjoy complimentary spectacles, bespoke training, yoga classes, and mental health support.
- Why this job: Be part of a mission to improve the spectacles experience while working in an inclusive culture.
- Qualifications: Retail experience, excellent communication skills, and a passion for sustainability and design.
- Other info: Part-time role at Cubitts Notting Hill, offering £13.85 per hour.
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40 million people wear spectacles in the UK alone, but the optical industry hasn\’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you\’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).
Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
The role:
- Delivering exceptional customer experience
- To support dispensing activities
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfectly fitting frames
Requirements
Who you are:
- Aligned to and inspire our Company Brand Values
- 1 year retail experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You\’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- Passionate about sustainability, reducing waste and protecting the environment
- A genuine passion for spectacles, including their design and history
Benefits
Some nice things you\’ll get:
- Complimentary spectacles
- Bespoke holiday allowance
- Personalised training and development with exclusive access to the YCN platform
- Yoga classes and lots of company socials
- Mental Health Partnership with Thrive: Mental Wellbeing
- Unlimited You Can Now Business Skills Training
- Qualified financial expert Bippit
Contract: Part-time 24 hours, Monday-Sunday.
Location: Cubitts Notting Hill
Salary: £13.85 per hour
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Part-time
Job function
-
Job function
Other
-
Industries
IT Services and IT Consulting
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Optical Assistant- Notting Hill employer: Cubitts
Contact Detail:
Cubitts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant- Notting Hill
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about current styles and innovations will help you stand out during interviews, showing your genuine passion for spectacles.
✨Tip Number 2
Demonstrate your alignment with the company's core values by sharing examples from your past experiences. Highlight moments where you've improved processes or provided exceptional customer service, showcasing your pride and initiative.
✨Tip Number 3
Prepare to discuss how you can contribute to building an inclusive culture. Think of ways you've supported diversity in previous roles or how you plan to foster a welcoming environment at Cubitts.
✨Tip Number 4
Engage with the community around Cubitts, whether through social media or local events. Building connections can give you insights into the company culture and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Optical Assistant- Notting Hill
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Cubitts' core values: Pioneer, Proud, and For All. Make sure your application reflects how you align with these values, showcasing your initiative, pride in your work, and humility.
Highlight Relevant Experience: In your CV and cover letter, emphasise your retail experience and any customer service roles you've held. Provide specific examples of how you've delivered exceptional customer experiences or improved processes in previous jobs.
Showcase Your Passion: Express your genuine passion for spectacles and the optical industry in your application. Mention any relevant knowledge about lens design, history, or sustainability practices that could set you apart from other candidates.
Tailor Your Application: Customise your CV and cover letter for the Optical Assistant role. Use keywords from the job description, such as 'exceptional customer experience', 'meticulous attention to detail', and 'excellent communicator', to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Cubitts
✨Understand the Company Values
Before your interview, take some time to familiarise yourself with the core values of the company. They are looking for candidates who embody the principles of being a Pioneer, Proud, and For All. Be ready to share examples from your past experiences that demonstrate how you align with these values.
✨Showcase Your Customer Service Skills
As an Optical Assistant, delivering exceptional customer experience is key. Prepare to discuss specific instances where you've gone above and beyond for customers in previous roles. Highlight your communication skills and ability to handle busy environments with patience and positivity.
✨Demonstrate Product Knowledge
Brush up on your knowledge of spectacles, lenses, and frames. Be prepared to explain features and benefits, as well as your personal passion for the design and history of eyewear. This will show your genuine interest in the role and the industry.
✨Emphasise Organisational Skills
The role requires meticulous attention to detail and strong organisational skills. Think of examples where you've successfully managed multiple tasks or projects simultaneously. Discuss how you ensure accuracy and quality in your work, especially in a retail setting.