Optical Assistant - Covent Garden
Optical Assistant - Covent Garden

Optical Assistant - Covent Garden

London Full-Time No home office possible
Cubitts

At a Glance

  • Tasks: Deliver exceptional customer experiences and support with lens and frame selection.
  • Company: Join Cubitts, a pioneer in transforming the optical industry for better spectacles.
  • Benefits: Enjoy complimentary spectacles, discounts, paid time off, and a cycle to work scheme.
  • Why this job: Be part of a mission-driven team focused on sustainability and inclusivity in a vibrant environment.
  • Qualifications: 1 year retail experience, excellent communication skills, and a passion for design and sustainability.
  • Other info: Full-time position at Covent Garden with a salary of £13.85 per hour.

40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.

The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).

Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.

The role:

  • Delivering exceptional customer experience
  • To support dispensing activities
  • Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
  • Support customers with the best lens and frame selection, delivering perfectly fitting frames

Who you are:

  • Aligned to and inspire our Company Brand Values
  • 1 year retail experience
  • You show great initiative, positivity, and patience
  • An excellent communicator, both written and verbal
  • You thrive in a busy environment, enjoy responsibility and take pride in what you do
  • You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
  • Passionate about sustainability, reducing waste and protecting the environment
  • A genuine passion for spectacles, including their design and history

Some nice things you’ll get:

  • Complimentary spectacles, eye examinations and generous discounts
  • Option to buy and sell holiday
  • Paid time away for the important moments in life
  • Annual season ticket loan
  • Cycle to work scheme
  • Life assurance
  • Subscription to Champion Health
  • Unlimited You Can Now Business Skills Training

At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves. We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.

Contract Type: Permanent- Full time- 40 hours

Salary: £13.85 per hour

Job grade: Associate Lvl 1

Location: Cubitts Covent Garden

Optical Assistant - Covent Garden employer: Cubitts

At Cubitts Covent Garden, we pride ourselves on being an exceptional employer that champions innovation and inclusivity in the optical industry. Our vibrant work culture fosters personal growth and development, offering employees unique benefits such as complimentary spectacles, generous discounts, and a commitment to sustainability. Join us in our mission to revolutionise the spectacles experience while enjoying a supportive environment that values diversity and empowers every team member to thrive.
Cubitts

Contact Detail:

Cubitts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Assistant - Covent Garden

✨Tip Number 1

Familiarise yourself with the latest trends in eyewear and the history of spectacles. This knowledge will not only impress during your interview but also show your genuine passion for the industry, which is crucial for this role.

✨Tip Number 2

Demonstrate your alignment with the company's core values by sharing examples from your past experiences where you have improved processes or provided exceptional customer service. This will highlight your fit for the team.

✨Tip Number 3

Prepare to discuss how you can contribute to creating an inclusive environment. Think about ways you've promoted diversity in previous roles or how you would approach building relationships with a diverse clientele.

✨Tip Number 4

Showcase your organisational skills by discussing how you manage busy environments. Be ready to provide examples of how you prioritise tasks and maintain attention to detail, especially when assisting customers with their selections.

We think you need these skills to ace Optical Assistant - Covent Garden

Exceptional Customer Service
Product Knowledge
Frame and Lens Selection
Communication Skills
Attention to Detail
Organisational Skills
Retail Experience
Initiative
Positivity
Patience
Interest in Aesthetics
Passion for Spectacles
Sustainability Awareness
Teamwork
Empathy

Some tips for your application 🫡

Understand the Company Values: Before applying, take some time to understand Cubitts' core values: Pioneer, Proud, and For All. Reflect these values in your application by providing examples of how you embody them in your previous experiences.

Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your communication skills. Emphasise any experience you have in customer service or the optical industry, as well as your attention to detail and organisational skills.

Craft a Compelling Cover Letter: In your cover letter, express your genuine passion for spectacles and the optical industry. Discuss why you want to work at Cubitts specifically and how you can contribute to their mission of improving the spectacles experience.

Showcase Your Initiative: Use your application to demonstrate your initiative and positivity. Share specific examples of how you've improved processes or provided exceptional customer service in past roles, which aligns with the company's goal of delivering an outstanding customer experience.

How to prepare for a job interview at Cubitts

✨Show Your Passion for Spectacles

Make sure to express your genuine interest in spectacles, their design, and history during the interview. This role is all about delivering exceptional customer experiences, so demonstrating your enthusiasm can set you apart.

✨Align with Company Values

Familiarise yourself with the company's core values: Pioneer, Proud, and For All. Be prepared to share examples from your past experiences that showcase how you embody these values in your work.

✨Demonstrate Excellent Communication Skills

As an Optical Assistant, you'll need to communicate effectively with customers. Practice articulating your thoughts clearly and confidently, both verbally and in writing, to show that you're a strong communicator.

✨Highlight Your Organisational Skills

Given the busy environment of retail, it's crucial to showcase your organisational abilities. Prepare examples of how you've managed multiple tasks efficiently while maintaining attention to detail in previous roles.

Optical Assistant - Covent Garden
Cubitts
Location: London

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